Configuring Auto Acknowledgement Rules

Prerequisites

You have the following operation permissions: Set Auto Acknowledgement Rules.

Context

• Auto acknowledgement rules take effect only for unacknowledged and cleared alarms. Alarms cleared before immediate acknowledgement is enabled are not affected.
• A maximum of 1000 auto acknowledgement rules are supported in the system. Four preset rules exist in the system and a maximum of 996 rules can be created.
• If an alarm complies with auto acknowledgement rules in both the delayed and immediate modes, the system acknowledges the alarm in immediate mode.
• By default, the rules are sorted by the enabled and disabled states, and the rules in the same state are sorted by update time in descending order.

Procedure

1. Choose Device Management > Alarms Management > Alarm Settings from the main menu.
2. In the navigation pane, choose Auto Acknowledgement Rules.
3. In the auto acknowledgement rule list, the first four rules are preset for automatically acknowledging alarms by severity. Check whether the rules already meet the requirements.
   • If yes, go to 4.
   • If no, go to 5.

4. Enable an auto acknowledgement rule by alarm severity. For example, when the auto acknowledgement rule for major alarms is enabled, the cleared but unacknowledged major alarms will be acknowledged automatically.
   In the auto acknowledgement rule list, the first four rules are preset. Only users who can manage all resources can enable or disable these rules.

   1. Select the auto acknowledgement rule required based on the severity and click Enable.
   2. In the Mode column, view the acknowledgement mode of the rule.
      • Immediate: indicates that alarms will be automatically acknowledged immediately after being cleared.
      • Delayed: indicates that alarms will be automatically acknowledged based on the settings in the Change Delay area after being cleared.

5. Create a custom auto acknowledgement rule.
   1. On the Auto Acknowledgement Rules page, click Create.
   2. In the Basic Information area, set the rule name, description, and whether to enable the rule.
   3. In the Conditions area, set the alarm severities, alarms, and alarm sources for the rule to take effect. Set advanced conditions to filter the alarms for the rule to take effect based on alarm parameters.
      

      All alarm sources is available only for users whose managed objects are All Objects.

   4. In the Other area, set the acknowledgement mode for the rule.
   5. Click OK.

6. On the Auto Acknowledgement Rules page, click Change Delay and set the parameters. If the acknowledgement mode is set to Delay, the system automatically acknowledges alarms based on the configuration in the Change Delay area.
   1. Click Change Delay and set Execute at and Duration.
   2. Click Apply.