Help Center>
Elastic Cloud Server>
FAQs>
Passwords and Key Pairs>
Passwords>
What Should I Do If I Cannot Log In to My ECS Using the Initial Password After I Use It for a Period of Time?
Updated on 2022-08-14 GMT+08:00
What Should I Do If I Cannot Log In to My ECS Using the Initial Password After I Use It for a Period of Time?
Solution
Check whether the remote login page can be displayed.
- If the login page cannot be displayed, an error may have occurred in the GuestOS process on the ECS. In such a case, contact customer service for troubleshooting.
- If the login page can be displayed, log in to the OS in single-user mode for troubleshooting. The procedure is as follows:
- Check whether the password can be changed in single-user mode.
If the password can be changed, change it and contact customer service to check whether the password has been maliciously changed due to an attack.
- If the password cannot be changed, verify that the values of hard and soft in /etc/security/limits.conf are not greater than 65535.
Change the password in single-user mode and try to log in to the ECS again.
- Check whether the password can be changed in single-user mode.
Parent topic: Passwords
Passwords FAQs
- How Can I Change the Password for Logging In to a Linux ECS?
- What Is the Default Password for Logging In to a Linux ECS?
- How Can I Set the Validity Period of the Image Password?
- Changing the Login Password on an ECS
- Resetting the Password for Logging In to a Windows ECS Without the Password Reset Plug-in Installed
- Resetting the Password for Logging In to a Linux ECS Without the Password Reset Plug-in Installed
- What Should I Do If the System Displays a Message Indicating that the Password Is Incorrect When I Remotely Log In to My ECS?
- What Should I Do If I Cannot Log In to My ECS Using the Initial Password After I Use It for a Period of Time?
- Why Does Login to My ECS Using the Reset Password Fail?
- Why Am I Seeing the Message Indicating That the Port Is Used by a One-Click Password Reset Plug-in?
- Why Does the One-Click Password Reset Plug-in Use Too Much VIRT and SHR?
- Disabling SELinux
- What Should I Do If the One-Click Password Reset Plug-ins Installed on a Linux ECS Fail to Be Started?
Feedback
Was this page helpful?
Provide feedbackThank you very much for your feedback. We will continue working to improve the documentation.See the reply and handling status in My Cloud VOC.
The system is busy. Please try again later.
For any further questions, feel free to contact us through the chatbot.
Chatbotmore