Help Center > > FAQs> Login and Connection> Remote Login Errors on Windows> How Can I Obtain the Permission to Remotely Log In to a Windows ECS?

How Can I Obtain the Permission to Remotely Log In to a Windows ECS?

Updated at: Sep 02, 2021 GMT+08:00

Symptom

When you connect a remote desktop to a Windows ECS, the system prompts that you need to be granted the right to sign in through Remote Desktop Services.

Figure 1 Remote login right missing.

Solution

  1. Open the cmd window and enter gpedit.msc.
  2. Click OK to start Local Group Policy Editor.
  3. Choose Computer Configuration > Windows Settings > Security Settings > Local Policies > User Rights Assignment.
    1. Locate and double-click Allow log on through Remote Desktop Services. Ensure that Administrators and Remote Desktop Users have been added.
      Figure 2 Allow log on through Remote Desktop Services properties
    2. Locate and double-click Deny log on through Remote Desktop Services. If the administrator account exists, delete it.
      Figure 3 Deny log on through Remote Desktop Services properties

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