Help Center > > FAQs> Login and Connection> Logins Through the Management Console> Why Does a Blank Screen Appear While the System Displays a Message Indicating Successful Authentication After I Attempted to Log In to an ECS Using VNC?

Why Does a Blank Screen Appear While the System Displays a Message Indicating Successful Authentication After I Attempted to Log In to an ECS Using VNC?

Updated at:Sep 10, 2020 GMT+08:00

Another user has logged in to this ECS using VNC.

Only one user can log in to an ECS using VNC at a time. If multiple users attempt to log in to an ECS at the same time, only the first user can log in to it. For other users, the system displays a message indicating that the user is authenticated, but the screen turns blank. If this occurs, wait until the other user logs out of the ECS.

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