Updated on 2023-10-12 GMT+08:00
How Do I Unfreeze a Cluster?
Cause Analysis
If your account balance is insufficient and fee deduction fails, the retention period starts. During the retention period, the service resources will be frozen and cannot be used, but resources and data are reserved.
Handling Procedure
To unfreeze a cluster, you need to top up your account to ensure that the account balance is not 0. For details, see How Do I Renew the Service? After a cluster is unfrozen, the cluster status changes to Available.
Parent topic: Billing
Billing FAQs
- How Do I Renew the Service?
- Is Refund Supported?
- How Am I Billed for Scheduled Synchronization of GaussDB(DWS) Data to a PostgreSQL Database?
- How Can I Try Out GaussDB(DWS) for Free?
- Why Was I Deducted Fees After My GaussDB(DWS) Free Trial Expired?
- Why Can't I See a Cluster After I Subscribe to a Free GaussDB(DWS) Trial?
- How Can I Stop GaussDB(DWS) Billing?
- Does Pay-per-Use Billing Stop When My Cluster Stops?
- Why Is the Purchase Button Unavailable When I Create a Cluster?
- How Do I Unfreeze a Cluster?
- Can I Freeze or Shut Down a GaussDB(DWS) Cluster to Stop Billing?
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