Grace Period
Figure 1 shows the statuses a yearly/monthly resource can go through throughout its lifecycle. After a resource is purchased, it enters the valid period and runs normally during this period. If it is not renewed upon expiration, it first enters a grace period and then a retention period.
Expiration Reminder
The system will send you a reminder (by email, SMS, or in-app message) before a yearly/monthly resource expires to remind you to renew the subscription.
- The system will send you a reminder 30 days, 15 days, 7 days, 3 days, and 1 day before a yearly resource expires.
- The system will send you a reminder 15 days, 7 days, 3 days, and 1 day before a monthly resource expires.
Impact of Expiration
If your yearly/monthly resource is not renewed after it expires, the resource enters the grace period.
If the yearly/monthly resource is not renewed after the grace period ends, its status turns to Frozen and it enters a retention period. You cannot perform any operations on yearly/monthly resources that are in the retention period. For example, you cannot change your bandwidth size if the bandwidth is in the retention period.
If the yearly/monthly resource is not renewed by the time the retention period ends, the resource will be released.
To ensure that your services are not affected, renew your resource before it expires.
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