Resource Preparations

Before the integration, prepare the following resources.

1. You have applied for tenant information to the CEC. The CEC operations administrator has added tenant information and provided the following information to you.

   Table 1 Initial parameters to be obtained

   Parameter	Description
   userAccount	Account for signing in to the CEC.
   access_token	Password for signing in to the CEC.
   tenantSpaceId	Tenant space ID generated by the system after your tenant space (CEC) is successfully created. To obtain the tenant space ID, sign in to your tenant space and choose Configuration Center > System Management > Tenant Information.
   app_key	App key corresponding to the app created in the API Fabric (CEC API management center). After a tenant space is provisioned, the CEC operations administrator will send the key value at the same time. Keep the key value properly.
   app_secret	App secret corresponding to the app created in the API Fabric. After a tenant space is provisioned, the CEC operations administrator will send the secret value at the same time. Keep the secret value properly.

2. Use the tenant administrator account and password to sign in to your CEC and change the initial password on the sign-in page.
3. Confirm that the voice and video feature has been enabled for your tenant space (CEC):

   Sign in to the tenant space and choose Configuration Center > System Management > Tenant Information.

   Check the number of voice and video agents, as shown in Figure 1. If the number is 0, the voice and video agent feature is disabled. Contact the CEC operations administrator to enable the feature.

   Figure 1 Checking the voice and video agent feature
   
4. (Optional) Download the OpenEye client to verify the call function. For details, see Getting Started > Making the First Call. You can also use other tools that support SIP softphone, such as WebRTC and mobile app.