Why Cannot a Tenant Administrator View Projects Created by an IAM User?

Symptom

After login, the tenant account can view only their own projects on the homepage, but cannot view the projects created by IAM users.

Root Cause

Only project members can view project details, such as work items, test cases, and build and deployment tasks.

When an IAM user creates a project, the tenant administrator will not become the project member by default. The tenant administrator cannot view all projects of the tenant on the homepage.

Solution

Perform the following operations to enable the tenant administrator to manage all projects and members of the tenant:

1. Log in to CodeArts homepage and click the username on the navigation bar.
2. Choose All Account Settings.
3. Choose General > Projects and Members.
4. On the Unjoined Projects tab page, view the projects that are created by IAM users but do not include the tenant administrator as their member.

   If you need to view more detailed project information, select projects as required and click Join Project.

   Figure 1 Unjoined projects