How Do I Unsubscribe from DCC Resources?

Notes

• Unsubscribing from an ECS involves the renewed resources and the resources that are being used. After the unsubscription, the ECS is unavailable.
• Solution product portfolios can only be unsubscribed from as a whole.
• If an order contains resources in a primary-secondary relationship, you need to unsubscribe from the resources separately.
• For details about how to unsubscribe from a resource, see Unsubscription Rules.

Unsubscribing from a Resource on the DCC Console

1. Log in to the DeC console.
2. In the upper left corner, select the region where your DeC is located from the drop-down list.
3. On the Dashboard page, click the name of the DeC you want to query.
4. Click your DCC resource pool to go to the resource pool details page.

   Locate the target physical server, click Unsubscribe In the Operation column, and complete the unsubscription as prompted.

   

   • Before unsubscription, ensure that data on the resources to be unsubscribed from has been backed up or migrated. After unsubscription, resources will be deleted and data cannot be recovered. Exercise caution when performing this operation.

   • All VMs on the physical server must be deleted before you unsubscribe it, including any resources created for ECSs and for other services such as RDS, MRS, and CCE.
   • Unsubscription is not supported if the physical server is frozen or the account is frozen.

Unsubscribing from a Resource in Billing Center

1. Go to the Unsubscriptions page.
2. Click the Unsubscribe from In-Use Resources tab.
3. Unsubscribe from a single resource or from resources in a batch.
   • To unsubscribe from a single resource, click Unsubscribe for the target resource.
   • To unsubscribe from resources in a batch, select the target resources from the resource list and click Batch Unsubscribe in the upper part of the resource list.
   

   • Before unsubscription, ensure that data on the resources to be unsubscribed from has been backed up or migrated. After unsubscription, resources will be deleted and data cannot be recovered. Exercise caution when performing this operation.

   • All VMs on the physical server must be deleted before you unsubscribe it, including any resources created for ECSs and for other services such as RDS, MRS, and CCE.
   • Unsubscription is not supported if the physical server is frozen or the account is frozen.
4. Review the unsubscription and refund details. Choose an unsubscription reason, select the confirmation checkbox, and then click Confirm.