Help Center/ DataArts Studio/ FAQs/ DataArts Factory/ Why Can't I Receive Job Failure Alarm Notifications After I Have Configured SMN Notifications?
Updated on 2024-11-05 GMT+08:00

Why Can't I Receive Job Failure Alarm Notifications After I Have Configured SMN Notifications?

Symptom

No job failure alarm notifications are received after SMN notifications for job exceptions or failures have been configured in Monitoring > Manage Notification.

Figure 1 Manage Notification

Solution

To solve the problem, perform the following steps:

  1. Check whether the failed job is being scheduled. No notification is sent for jobs in the test running state. SMN notifications are sent only for jobs in the scheduling state.
  2. On the Data Development page, choose Monitoring > Manage Notification to check whether the notification function is enabled.
  3. Log in to the SMN console and check whether the SMN topic has been subscribed to.
  4. Check whether the subscription endpoint of the SMN topic has its own name and whether the subscription is confirmed.
  5. Check whether the SMN channel is normal. You can send messages to your topic on the SMN console to check whether you can receive notifications from SMN.