Updated on 2024-02-26 GMT+08:00
Why Is My CDN Disabled?
Possible causes:
- Your domain name is banned due to violations of content regulations (sexually-explicit, illegal drug, gambling, or extremist content).
- Your domain name's license has expired. Have your domain name reviewed after obtaining a new license.
- Your domain name has been attacked.
Solutions:
- If your domain name is banned due to ICP license expiration, have it reviewed by referring to Reviewing a Domain Name after obtaining a new license.
- If your domain name is banned due to content regulation violation, CDN can no longer be enabled for the domain name.
- If your domain name is banned due to an attack, contact customer service to unban the domain name after the attack stops.
Parent topic: Troubleshooting
Troubleshooting FAQs
- Why Am I Seeing a Message Indicating that the Domain Name Already Exists When I Add a Domain Name for CDN Acceleration?
- Why Is My Domain Name Inaccessible After HTTPS Secure Acceleration Is Configured?
- Why Am I Seeing a Message Indicating Insufficient Permission When I Call a CDN API as an IAM User?
- Why Is Data Obtained from a CDN PoP Not the Updated Data?
- What Do I Do If the Browser Displays a Message Indicating that a Cross-domain Exception Occurs After CDN Is Enabled?
- Why Is 304 Returned When a User Accesses a Resource Under My Acceleration Domain Name?
- Why Does Agency Creation for OBS Fail When an OBS Private Bucket Is Used as the Origin Server?
- Why Is the Accelerated Page Incorrect Even Though I Can Access the Origin Server?
- Why Can't a Web Page Be Properly Displayed After the Origin Server's IP Address Is Changed?
- Why Do I Get an Access Failure and Access-Control-Allow-Origin Error?
- Why Does Baidu Spider Fail to Capture Data?
- Why Are All Files in the Bucket Displayed When Users Request a File from an OBS Bucket Connected to CDN?
- Why Does the Video Freeze After CDN Is Configured?
- Why Is My CDN Disabled?
- Why Does the System Always Display "301" After HTTPS Is Configured for a Domain Name?
- Why Do I Get Request Timed Out When Trying to Ping an Acceleration Domain Name?
- Why Are Incorrect Resources Being Pulled from My Origin Server?
- Why Is My Site Slow the First Time I Access It After CDN Is Configured?
- Why Is My Acceleration Domain Name Inaccessible Outside the Chinese Mainland?
- Why Is a File in an OBS Bucket with CDN Acceleration Enabled Be Automatically Downloaded When I Access the File?
- How Do I Do If a Domain Name Fails to Be Added?
- Why Is the Button for Adding a Domain Name Unavailable on the CDN Console?
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