How Do I Unsubscribe from CSBS or VBS Resource Packages?
If you want to migrate resources from CSBS and VBS to CBR, the original yearly/monthly CSBS and VBS packages cannot be migrated. In this case, you can unsubscribe from the packages yourself or submit a service ticket. For details about the unsubscription rules, see Unsubscription Rules.
Unsubscribing from a Resource Package By Self Service
- Log in to CSBS Console.
- Click Billing in the upper right corner of the page to go to the Billing Center.
- In the left navigation pane, choose Orders > Unsubscriptions to view the resources you purchased.
- Select an unwanted resource package and click Unsubscribe. See Figure 1.
Unsubscribing from a Resource Package By Submitting a Service Ticket
- Log in to the management console.
- In the upper right corner of the page, choose Service Tickets > Create Service Ticket. The Create Service Ticket page is displayed. Click Subscriptions on the Select Ticket Type tab page.
Figure 2 Going to the Subscriptions page
- On the Select Subtype tab page, choose UnsubscriptionsUnsubscription - Unsubscription Problem > Create Service Ticket.
Figure 3 Creating a service ticket
- Enter a description, for example, "unsubscribe from CSBS/VBS resource packages", in the text box next to Problem Description and set other parameters as required. Then click Submit.
Billing FAQs
- How Is CBR Billed?
- How Large of a Vault Do I Need?
- What Is the Billing Cycle of Pay-per-Use Vaults?
- How Do I Disable CBR?
- How Do I Unsubscribe from CSBS or VBS Resource Packages?
- Why Is a Message Displayed Indicating Insufficient User Rights When I Create a Policy?
- What Can I do If a Yearly/Monthly-Billed Vault Is About to Expire?
- How Do I Unsubscribe from a Vault?
- What Should I Do If the Fee Is Too High When I Expand the Capacity of a Vault?
- Can I Change a Server Backup Vault to a Disk Backup Vault or the Other Way Around?
- Why Are CBR Backups Displayed on the VBS Console?
- What Charges Will I Incur When Using a Backup to Create an Image?
- How Do I Purchase a CBR Replication Traffic Package?
- Can I Change the Protection Type of an Existing Vault?
- What Resources Do I Need to Implement Cross-Region Backup Replication?
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