Help Center/ Cognitive Engagement Center/ API Reference/ Agent Workbench Interface Reference/ Appendix/ Events/ Agent Conference Event/ Conference Timeout Notification
Updated on 2023-09-27 GMT+08:00
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Conference Timeout Notification

  • Identifier

    AgentConf_Timeout

  • Function

    The timing starts when a conference is successfully applied for. When the remaining conference time reaches the configured notification time point, this event will be triggered.

    After receiving this event, an agent determines whether to extend the conference. If the agent does not extend the conference, the conference will be released when the end time arrives.

  • Additional information

    confId: conference ID.

  • Example:

    {"message":"","retcode":"0","event":{"eventType":"AgentConf_Timeout","workNo":"153","content":{"confId":1030656}}}

Parent topic: Agent Conference Event