Querying Satisfaction Survey Information (querySatisfactionConfig)

Scenario

Query satisfaction surveys.

Method

POST

URI

https://Domain name/apiaccess/rest/cc-management/v1/satisfactionconfig/querySatisfactionConfig. For example, the domain name is service.besclouds.com.

Request Description

Response Description

• Status code: 200

  Table 2 Response body parameters

  No.	Parameter	Type	Mandatory or Not	Description
  1	schema	Object	Yes	-
  1.1	returnCode	String	Yes	Return code. The value 0 indicates success. Other values indicate failure.
  1.2	description	String	No	Return result description.
  1.3	enabled	Boolean	Yes	Whether to enable the satisfaction survey. true: enabled; false: disabled. If this function is disabled, data is empty.
  1.4	data	Array (object)	No	Currently, only one value is returned.
  1.4.1	ivrId	String	No	IVR flow ID.
  1.4.2	feedbackType	String	No	IVR: IVR flow. Currently, there is only one value.
  1.4.3	channelType	String	No	audio: audio media: multimedia Currently, the value can only be audio.
  1.4.4	accessCode	String	No	Flow access code.

• Status code: 401

  Authorization failed: 1. Whether the parameter is correct and valid. 2. Check whether you have purchased related services. 3. Contact customer service to check the status of your account.

• Status code: 404

  The request path may be incorrect.

• Status code: 500

  The service fails or an internal exception occurs on the server due to incorrect parameters.

Error Codes

None

Example

Request header:

X-APP-KEY: ****************************
Authorization: Bearer *******************************

Response parameters:

{
    "returnCode": "0",
    "data": [
        {
            "accessCode": "6001",
            "channelType": "audio",
            "feedbackType": "IVR",
            "ivrId": "1239554736420597767"
        }
    ],
    "description": "success",
    "enabled": true
}