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Call Center Configuration Interface Reference/
Agent Management
Updated on 2023-09-27 GMT+08:00
Agent Management
- Creating a Single Agent Account (agentAccount/create)
- Deleting a Specified Agent Account (agentAccount/delete)
- Modifying Information About an Agent Account (agentAccount/update)
- Querying Agent Account Information (agentAccount/query)
- Binding an Agent to a Skill Queue (addSkillsToAgent)
- Unbinding an Agent from a Skill Queue (releaseAgentBySkillId)
- Querying Agent Information by Skill Queue ID (queryAgentInfoBySkillId)
- Changing the SIP Phone Number Login Password of an Agent (updateSipPhonePassword)
- Querying Softphone Information of All Agents, Excluding Business Accounts (querySysInfo)
- Querying Softphone Information of All Agents, Including Business Accounts (queryAgentInfo)
- Querying the Account Sign-in Result (queryAgentLoginParams)
- Querying Agent Information by Sign-in Account (queryAgentInfoByAccount)
- Deleting Data by Customer Number (cleancustpersonaldata)
Parent topic: Call Center Configuration Interface Reference
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