Updated on 2025-11-13 GMT+08:00

Change History

Issue 25 (2025-03-31)

This issue is released with AICC 25.100.0. The following interface is modified.

No.

Interface

Type

Remarks

1

Spelling Check Interface

Modified

Added the Traditional Chinese language.

Issue 24 (2025-01-15)

This issue is released with AICC 24.400.0 and has no changes.

Issue 23 (2024-09-30)

Table 1 Change history

No.

API

Description

1

Health Check Interface

The health check interface is added.

2

Intelligent Case Filling Interfaces

The intelligent case filling interfaces are added.

Issue 22 (2024-06-30)

This issue is released with AICC 24.200.0 and has no changes.

Issue 21 (2024-03-30)

This issue is released with AICC 24.100.0 and has no changes.

Issue 20 (2024-01-30)

This issue is released with AICC 23.400.0 and has no changes.

Issue 19 (2023-10-30)

Table 2 Change history

No.

API

Description

1

Interface Invoked for Dialog Initialization (inaction=8)

The call_media_type field specifying the type of an IVR inbound call is added.

2

Interface Invoked After Dialog Interaction (inaction=9)

The call_media_type field specifying the type of an IVR inbound call is added.

3

Interface Invoked After Dialog Transfer (inaction=11)

The call_media_type field specifying the type of an IVR inbound call is added.

4

Dialog Initialization Interface

The call_media_type field specifying the type of an IVR inbound call is added.

5

Interface Invoked After Dialog Transfer (inaction=11)

The call_media_type field specifying the type of an IVR inbound call is added.

Issue 18 (2023-07-30)

Table 3 Change history

No.

API

Description

1

Domain Query Interface

French and Arabic are added to the language field.

2

Dialog Interfaces

The description of the inparams and extparams fields is modified.

3

Dialog Interfaces (V2)

The description of the inparams and extparams fields is modified.

4

Interaction Record Query Interface

The description of the params and beans fields is modified.

5

Session Record Query Interface

Prerequisites are added.

6

Intention List Query Interface

French and Arabic are added to the language field.

7

Interface for Pushing Packet Capture Recording Request Results

The description of the sentence and analysis fields is added.

8

Business Request Interface

The description of the analysis field is added.

9

Entity Recognition Interface

The description of the values field is added.

10

Semantic Recognition Interface

French and Arabic are added to the language field.

Issue 17 (2023-04-30)

This issue is released with AICC 23.100.0 and has no changes.

Issue 15 (2023-01-30)

This issue is released with AICC 22.200.0. The following interfaces are modified.

Table 4 Change history

No.

API

Description

1

Reply Interface

The mandatory request parameter tenantId (tenant ID) is added.

2

Session Record Query Interface

The interface is modified.

For the interface for querying session records, the locationId (node ID) field is added to the JSON string of the response parameter businessInfoStr.

3

Offline Conversion Callback Interface

The interface is added.

Issue 14 (2022-07-30)

This issue is released with AICC 22.100.0. The following interfaces are modified.

Table 5 Change history

No.

API

Description

1

Dialog Interfaces (V2)

The interface is added.

2

Interface for Querying the Recordings of Calls Transferred to a Third Party

The interface is added.

3

Semantic Recognition Interface

The interface is added.

4

Interface Invoked After Dialog Interaction (inaction=9)

The interface is modified.

The following optional parameters are added to the request parameters: estimateTime (for querying the estimated wait time of a skill queue) and idleAgentCount (for querying the number of idle agents in a skill queue).

5

Session Record Query Interface

The interface is modified.

The involveMode parameter (flow access mode) is added to the response parameters.

The response parameter group qaRecords[] (Q&A details) is added.

6

Interface for Querying the RPA Task List

Interface for Querying RPA Task Details

Interface for Creating RPA Queue Data

Interface for Querying RPA Queue Data

The interface is added.

7

Interface for Generating TTS Voices Based on Texts

The interface is added.