Querying the Daily Settlement Statistics of a Specified Task

Description

This interface is invoked to query the daily settlement statistics of a specified task and return the daily settlement statistics indicators.

Note: The iSales service module must be deployed for this interface.

Interface Method

The request method must be set to POST. This interface supports only the POST method.

Request URL

https://ip:port/rest/cmsapp/v1/openapi/fromisales/dailystatistic

In a public cloud environment, ip indicates the IP address of the CC-CMS server, and port indicates the HTTPS port number of the CC-CMS server. Contact the administrator to obtain the values.

In a non–public cloud environment where the NSLB service is configured, ip indicates the IP address of the NSLB server, and port indicates the HTTPS port number of the CC-CMS service mapped on the NSLB server.

Request Description

**Table 1** Parameters in the request header
No.	Parameter	Type	Mandatory	Description
1	Content-Type	String	Yes	The value is fixed to application/json; charset=UTF-8.
2	Authorization	String	Yes	For details about the generation mode, see C2 Monitoring, System Outbound Call, CDR, and Knowledge Base Interface Authentication.

**Table 2** Parameters in the message body
Parameter	Type	Mandatory	Description
ccId	Integer	No	Call center ID. The value ranges from 1 to 65535. In the integration environment, the default value is the value of Call Center ID on the Configuration Center > System Management > CMS System Configuration page after a system administrator signs in to the AICC. If this parameter is empty, the data whose sys_key is default_cc_id and sys_type is cms_system_config in the t_cms_sysparam database table is used. In the independent deployment environment, the default value is the value of Default Call Center ID on the Configuration Center > System Management > Parameter Settings page after a system administrator signs in to the AICC.
vdn	Integer	Yes	ID of a VCC. The value ranges from 1 to 5000.
taskId	String	Yes	Task ID. The value contains a maximum of 30 characters.
beginDayTime	String	Yes	Start date for statistics collection (time zone where the VCC is located). Format: YYYY-MM-DD
endDayTime	String	Yes	End date for statistics collection (time zone where the VCC is located). Format: YYYY-MM-DD

Response Message

**Table 3** Parameters in the response message
Parameter	Type	Description
resultCode	String	Query result. The options are as follows: 0100000: success Other values: failure For details about the failure causes, see Error Code Reference.
resultDesc	Array	Object array in the returned result after a successful query. Table 4 describes the parameters in the response message body of this interface.

**Table 4** Parameters in the response message body
Parameter	Type	Description
statDate	String	Date of the daily settlement. The value is a timestamp.
totalCount	Integer	Number of daily outbound calls.
succCount	Integer	Number of successful calls (number of connected calls)
succRate	String	Success rate (call connection rate).

Message Example

Request header

Content-Type: application/json;charset=UTF-8
Authorization: ******************

Request parameters

{ 
"vdn": 222,
"ccId":89,
"taskId": "1176499974",
"beginDayTime": "2021-01-21",
"endDayTime": "2021-01-23"
}

Response parameters

{
    "resultCode": "0100000",
    "resultDesc": [
		{
		"statDate": "1734566400000",
		"totalCount": 200,
		"succCount": 101, 
		"succRate": "50.5%"
		},
		{
		"statDate": "1737556400000",
		"totalCount": 320,
		"succCount": 248, 
		"succRate": "77.5%"
		}
	]
}

Parent topic: Querying Outbound Call Task Lists

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