Updated on 2024-03-12 GMT+08:00

Error Codes

If an error occurs in API calling, no result is returned. Identify the cause based on the error code of each API. If an error occurs in API calling, HTTP status code 4xx or 5xx is returned. The response body contains the specific error code and information. If you fail to locate the cause of an error, contact customer service and provide the error code, so that we can help you solve the problem as soon as possible.

Format of an Error Response Body

If an error occurs during API calling, an error code and a message will be displayed. The following shows an error response body.

{ 
    "errorMessage": "The format of message is error", 
    "errorCode": "CCE.01400001" 
}

In the preceding information, errorCode is an error code, and errorMessage describes the error.

Error Code Description

If an error code starting with APIGW is returned after you call an API, rectify the fault by referring to the instructions provided in Error Codes.

Status Code

Error Code

Error Message

Description

Troubleshooting

400

CCE.01400001

Invalid request.

Invalid request body.

Modify the request body based on the returned message and the CCE API documentation, or contact technical support.

400

CCE.01400002

Subnet not found in the VPC.

No subnet is found in the VPC.

Check whether the subnet in the request body is in the corresponding VPC.

400

CCE.01400003

IPv6 not supported for the subnet.

The subnet does not support IPv6.

Use a subnet that supports IPv6.

400

CCE.01400004

No available flavors for master nodes.

There is no available flavor for the master node.

Change to another available cluster flavor or contact technical support.

400

CCE.01400005

Container network CIDR blocks conflict.

The container CIDR block conflicts with the existing one.

Check the container CIDR block based on the returned message.

400

CCE.01400006

Content type not supported.

The content type is invalid.

Use the supported content type by referring to the CCE API documentation.

400

CCE.01400007

Insufficient cluster quota.

Insufficient cluster quota.

Submit a service ticket to increase the cluster quota.

400

CCE.01400008

Insufficient server quota

Insufficient ECS quota.

Submit a service ticket to increase the ECS quota.

400

CCE.01400009

Insufficient CPU quota.

Insufficient ECS CPU quota.

Submit a service ticket to increase the ECS CPU quota.

400

CCE.01400010

Insufficient memory quota.

Insufficient ECS memory quota.

Submit a service ticket to increase the ECS memory quota.

400

CCE.01400011

Insufficient security group quota.

Insufficient security group quota.

Submit a service ticket to increase the security group quota.

400

CCE.01400012

Insufficient EIP quota.

Insufficient EIP quota.

Submit a service ticket to increase the EIP quota.

400

CCE.01400013

Insufficient volume quota.

Insufficient disk quota.

Submit a service ticket to increase the disk quota based on the returned message.

400

CCE.01400014

Excessive nodes in the cluster.

The number of nodes exceeds the cluster scale.

Submit a service ticket to change the cluster flavor.

400

CCE.01400015

Version not supported.

The cluster version is not supported.

Create a cluster of the supported version based on the returned message.

400

CCE.01400016

Current cluster type does not support this node flavor.

The current cluster type does not support this node flavor.

Use the correct node flavor based on the returned message.

400

CCE.01400017

No available container CIDR block found.

No available container CIDR block is found.

Use a correct container CIDR block based on the returned message.

400

CCE.01400018

This type of OS cannot be created in this CCE version.

The current CCE version does not support this type of OS.

Use a supported OS based on the returned message.

400

CCE.01400019

Insufficient resource tenant quota.

The quota of the resource tenant is insufficient.

Rectify the fault based on the returned message or contact technical support.

400

CCE.01400020

Insufficient VPC quota.

Insufficient VPC quota.

Rectify the fault based on the returned message or contact technical support.

400

CCE.01400021

No available flavors for nodes.

There is no available flavor for the node.

Change to another available node flavor or contact technical support.

400

CCE.01400022

No available node volumes for nodes.

There is no available EVS disk flavor for the node.

Change to another available EVS disk flavor or contact technical support.

400

CCE.02400001

Invalid request.

Invalid request body.

Modify the request body based on the returned message and the CCE API documentation, or contact technical support.

400

CCE.03400001

Invalid request.

Invalid request body.

Modify the request body based on the returned message and the CCE API documentation, or contact technical support.

400

CCE.03400002

Missing access key.

The access key is missing.

Ensure that the version of the installed or upgraded storage add-on is correct, or contact technical support.

401

CCE.01401001

Authorization failed.

Authentication failed.

Rectify the fault based on the returned message or contact technical support.

401

CCE.02401001

Authorization failed.

Authentication failed.

Rectify the fault based on the returned message or contact technical support.

401

CCE.03401001

Authorization failed.

Authentication failed.

Rectify the fault based on the returned message or contact technical support.

403

CCE.01403001

Forbidden.

Access denied.

Rectify the fault based on the returned message or contact technical support.

403

CCE.02403001

Forbidden.

Access denied.

Rectify the fault based on the returned message or contact technical support.

403

CCE.03403001

Forbidden.

Access denied.

Rectify the fault based on the returned message or contact technical support.

404

CCE.01404001

Resource not found.

Resources not found.

Check whether the resource to be accessed has been deleted.

404

CCE.02404001

Resource not found.

Resources not found.

Check whether the resource to be accessed has been deleted.

404

CCE.03404001

Resource not found.

Resources not found.

Check whether the resource to be accessed has been deleted.

409

CCE.01409001

The resource already exists.

The resource already exists.

Delete the resource and try again.

409

CCE.01409002

Resource updated with out-of-date version.

An out-of-date version is used to update the target resource.

Ensure that the target resource version is the latest one or contact technical support.

409

CCE.02409001

The resource already exists.

The resource already exists.

Delete the resource and try again.

409

CCE.03409001

Addon instance has installed.

The add-on instance has been installed.

Delete the add-on instance and install it again.

429

CCE.01429002

Resource locked by other requests.

The resource is locked by another request.

Rectify the fault based on the returned message or contact technical support.

429

CCE.02429001

The throttling threshold has been reached.

The maximum number of requests has been reached.

Reduce the frequency of sending requests or contact technical support.

500

CCE.01500001

Internal error.

Internal error.

Rectify the fault based on the returned message or contact technical support.

500

CCE.02500001

Internal error.

Internal error.

Rectify the fault based on the returned message or contact technical support.

500

CCE.03500001

Internal error.

Internal error.

Rectify the fault based on the returned message or contact technical support.