Error Codes

If an error occurs in API calling, no result is returned. Identify the cause based on the error code of each API. If an error occurs in API calling, HTTP status code 4xx or 5xx is returned. The response body contains the specific error code and information. If you fail to locate the cause of an error, contact customer service and provide the error code, so that we can help you solve the problem as soon as possible.

Format of an Error Response Body

If an error occurs during API calling, an error code and a message will be displayed. The following shows an error response body.

{ 
    "errorMessage": "The format of message is error", 
    "errorCode": "CCE.01400001" 
}

In the preceding information, errorCode is an error code, and errorMessage describes the error.

Error Code Description

If an error code starting with APIGW is returned after you call an API, rectify the fault by referring to the instructions provided in Error Codes.

Status Code	Error Code	Error Message	Description	Troubleshooting
400	CCE.01400001	Invalid request.	Invalid request body.	Modify the request body based on the returned message and the CCE API documentation, or contact technical support.
400	CCE.01400002	Subnet not found in the VPC.	No subnet is found in the VPC.	Check whether the subnet in the request body is in the corresponding VPC.
400	CCE.01400003	IPv6 not supported for the subnet.	The subnet does not support IPv6.	Use a subnet that supports IPv6.
400	CCE.01400004	No available flavors for master nodes.	There is no available flavor for the master node.	Change to another available cluster flavor or contact technical support.
400	CCE.01400005	Container network CIDR blocks conflict.	The container CIDR block conflicts with the existing one.	Check the container CIDR block based on the returned message.
400	CCE.01400006	Content type not supported.	The content type is invalid.	Use the supported content type by referring to the CCE API documentation.
400	CCE.01400007	Insufficient cluster quota.	Insufficient cluster quota.	Submit a service ticket to increase the cluster quota.
400	CCE.01400008	Insufficient server quota	Insufficient ECS quota.	Submit a service ticket to increase the ECS quota.
400	CCE.01400009	Insufficient CPU quota.	Insufficient ECS CPU quota.	Submit a service ticket to increase the ECS CPU quota.
400	CCE.01400010	Insufficient memory quota.	Insufficient ECS memory quota.	Submit a service ticket to increase the ECS memory quota.
400	CCE.01400011	Insufficient security group quota.	Insufficient security group quota.	Submit a service ticket to increase the security group quota.
400	CCE.01400012	Insufficient EIP quota.	Insufficient EIP quota.	Submit a service ticket to increase the EIP quota.
400	CCE.01400013	Insufficient volume quota.	Insufficient disk quota.	Submit a service ticket to increase the disk quota based on the returned message.
400	CCE.01400014	Excessive nodes in the cluster.	The number of nodes exceeds the cluster scale.	Submit a service ticket to change the cluster flavor.
400	CCE.01400015	Version not supported.	The cluster version is not supported.	Create a cluster of the supported version based on the returned message.
400	CCE.01400016	Current cluster type does not support this node flavor.	The current cluster type does not support this node flavor.	Use the correct node flavor based on the returned message.
400	CCE.01400017	No available container CIDR block found.	No available container CIDR block is found.	Use a correct container CIDR block based on the returned message.
400	CCE.01400018	This type of OS cannot be created in this CCE version.	The current CCE version does not support this type of OS.	Use a supported OS based on the returned message.
400	CCE.01400019	Insufficient resource tenant quota.	The quota of the resource tenant is insufficient.	Rectify the fault based on the returned message or contact technical support.
400	CCE.01400020	Insufficient VPC quota.	Insufficient VPC quota.	Rectify the fault based on the returned message or contact technical support.
400	CCE.01400021	No available flavors for nodes.	There is no available flavor for the node.	Change to another available node flavor or contact technical support.
400	CCE.01400022	No available node volumes for nodes.	There is no available EVS disk flavor for the node.	Change to another available EVS disk flavor or contact technical support.
400	CCE.01400023	operation conflict	Nodes cannot be created during cluster scale-out.	Try again later.
400	CCE.01400024	operation conflict	The cluster cannot be deleted during node creation.	Try again later.
400	CCE.01400025	Unsupported flavor with insufficient sub-ENI quota	The sub-ENI quota is insufficient. The VM flavor is not supported by CCE Turbo clusters.	Select a VM flavor whose sub-ENI quota is not 0.
400	CCE.01400033	Snapshot task already exists.	The cluster backup task already exists.	Wait until the cluster backup task is complete and try again.
400	CCE.02400001	Invalid request.	Invalid request body.	Modify the request body based on the returned message and the CCE API documentation, or contact technical support.
400	CCE.03400001	Invalid request.	Invalid request body.	Modify the request body based on the returned message and the CCE API documentation, or contact technical support.
400	CCE.03400002	Missing access key.	The access key is missing.	Ensure that the version of the installed or upgraded storage add-on is correct, or contact technical support.
401	CCE.01401001	Authorization failed.	Authentication failed.	Rectify the fault based on the returned message or contact technical support.
401	CCE.02401001	Authorization failed.	Authentication failed.	Rectify the fault based on the returned message or contact technical support.
401	CCE.03401001	Authorization failed.	Authentication failed.	Rectify the fault based on the returned message or contact technical support.
403	CCE.01403001	Forbidden.	Access denied.	Rectify the fault based on the returned message or contact technical support.
403	CCE.01403002	Current cluster status does not allow node pool to be deleted.	A node pool in the cluster that is in the current state cannot be deleted.	Wait until the cluster runs properly and try again.
403	CCE.01403003	Current node pool status does not allow node pool to be deleted.	The node pool in the current state cannot be deleted.	Wait until the node pool runs properly and try again.
403	CCE.01403004	Node pool cannot be deleted when it is locked by an order.	The node pool locked by an order cannot be deleted.	Pay or cancel the yearly/monthly order and try again.
403	CCE.01403005	Node pool cannot be deleted when it is scaling.	The node pool is being scaled out and cannot be deleted.	Wait until the node pool scale-out completes and try again.
403	CCE.01403006	Node pool cannot be deleted when exists installing or deleting nodes.	There are nodes that are being installed or deleted and the node pool cannot be deleted.	Wait until the nodes in the node pool are installed or deleted and try again.
403	CCE.02403001	Forbidden.	Access denied.	Rectify the fault based on the returned message or contact technical support.
403	CCE.03403001	Forbidden.	Access denied.	Rectify the fault based on the returned message or contact technical support.
404	CCE.01404001	Resource not found.	Resources not found.	Check whether the resource to be accessed has been deleted.
404	CCE.02404001	Resource not found.	Resources not found.	Check whether the resource to be accessed has been deleted.
404	CCE.03404001	Resource not found.	Resources not found.	Check whether the resource to be accessed has been deleted.
409	CCE.01409001	The resource already exists.	The resource already exists.	Delete the resource and try again.
409	CCE.01409002	Resource updated with out-of-date version.	An out-of-date version is used to update the target resource.	Ensure that the target resource version is the latest one or contact technical support.
409	CCE.02409001	The resource already exists.	The resource already exists.	Delete the resource and try again.
409	CCE.03409001	Addon instance has installed.	The add-on instance has been installed.	Delete the add-on instance and install it again.
429	CCE.01429002	Resource locked by other requests.	The resource is locked by another request.	Rectify the fault based on the returned message or contact technical support.
429	CCE.01429003	The concurrency limit of tasks has been reached.	The number of concurrent tasks has reached the upper limit.	Reduce the frequency of sending requests or contact technical support.
429	CCE.02429001	The throttling threshold has been reached.	The maximum number of requests has been reached.	Reduce the frequency of sending requests or contact technical support.
500	CCE.01500001	Internal error.	Internal error.	Rectify the fault based on the returned message or contact technical support.
500	CCE.02500001	Internal error.	Internal error.	Rectify the fault based on the returned message or contact technical support.
500	CCE.03500001	Internal error.	Internal error.	Rectify the fault based on the returned message or contact technical support.