Help Center/ ServiceStage/ User Guide (ME-Abu Dhabi Region)/ FAQs/ What Should I Do If an ECS Error Occurs During VM-based Component Deployment?
Updated on 2022-12-05 GMT+08:00
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What Should I Do If an ECS Error Occurs During VM-based Component Deployment?

Symptom

During basic configuration of component deployment, selecting VM for Deployment System and Elastic cloud server for Resource Type may cause the ECS service to be unavailable.

For example, calling the ECS interface times out during component deployment, and the following error information is displayed in log details:

{
    "statusCode": 500,
    "jsonBody": {
        "error_code": "SVCSTG.VMAPP.5001002",
        "error_msg": "read ECS host 471ff77a-c827-41d5-941d-4fea8aaa56ef fail TIMEOUT."
    }
}

Solution

  1. Redeploy the component and check whether the deployment is successful.

    • If yes, no further action is required.
    • If no, go to 2.

  2. Contact technical support.
Parent topic: FAQs