Updated on 2024-10-12 GMT+08:00

Managing Consultation Table Data

Tenant administrators can configure consultation table data.

Procedure

  1. Sign in to the AICC as a tenant administrator and choose Configuration Center > Knowledge Base Management > Consultation Table Management.

    • Enabled consultation table templates are displayed on the left.
    • The data in a consultation table is displayed on the right. By default, 100 records are displayed.
    Figure 1 Consultation table management

  2. Select the consultation table template to be configured and click on the right. The dialog box for adding consultation table data is displayed.
  3. Enter the values of the fields in the consultation table and click Save.

    Figure 2 Adding consultation table data

Follow-up Procedure

  • Manage consultation table data based on conditions.
    • Click to add a search condition. A maximum of 10 search conditions can be added.
    • Click to delete a search criteria.
    • Configure search conditions and click Delete by condition to delete field values based on specific conditions.
    • Configure search conditions and click Query to query field values based on the conditions.
    • Click Reset to clear conditions by one click.
  • Select data records and click to delete them in batches.
  • For configured field data records:
    • Click Delete to delete a field data record.
    • Click Modify to update a field data record.