Updated on 2025-01-23 GMT+08:00

Querying the Knowledge Dashboard

  1. Choose Configuration Center > Chatbot Management > Flow Configuration.
  2. Choose System > Historical Call and click the Knowledge Dashboard tab.
  3. Set the search criteria.

    • If you select By day, the date is mandatory.
    • If you select Last 30 days, data in the last 30 days is queried.

  4. Click Search.

    Figure 1 By day
    Figure 2 Last 30 days

    By day: The statistics of the specified day are queried.

    Last 30 days: The total statistics of the last 30 days are queried.