Help Center/ Cognitive Engagement Center/ User Guide/ Tenant Administrator Guide/ Configuring Public Resources/ Configuring the Channel Special List
Updated on 2024-10-12 GMT+08:00
View PDF
Share

Configuring the Channel Special List

A tenant administrator can restrict specified or all channels by special list level.

Prerequisites

A special list level whose restriction mode is blocklist has been created based on 2.

Procedure

  1. Choose Configuration Center > Resource Management > Channel Special List and click Create.
  2. Set channel special list information.

    • Special List Level: Select a special list level.

      After Special List Level is set, Special List Type Name, Restriction Mode, Restricted duration (hour), and Status are automatically filled in.

    • Restricted Channel Type: Select Email or SMS.
    • Application Mode: Select All of them or Designated Channel.
    • Restricted Channels (mandatory when Application Mode is set to Designated Channel): Select an existing channel.
      • Click Add. Multiple channels can be restricted.
      • For the same special list level and channel type, the specified channel must be unique.
      • For the same special list level and channel type, if Application Mode is All of them, no more channel special list records can be added.

  3. Click Save.