Help Center/
Cognitive Engagement Center/
User Guide/
Tenant Administrator Guide/
Configuring Common IVR/
Configuring an IVR Flow/
Maintaining Flow Configurations/
Configuring a Variable
Updated on 2023-10-12 GMT+08:00
Configuring a Variable
Procedure
- Sign in to the AICC as a tenant administrator and choose .
- Click . The Variable Management page is displayed.
- Click . The Add Variable page is displayed.
Figure 1 Add Variable page
- Name: The value cannot contain special characters.
- Description: description of the variable.
- Type: variable type, including integer and string. You can select a value from the drop-down list box.
- Default Value: default value of the variable.
- After the configuration is complete, click OK to save the variable configuration.
- (Optional) You can perform the following operations on variables:
- To edit a variable, click Edit in the Operation column. During the editing, only Description and Default Value can be modified.
- To delete variables in batches, select the variables and click . To delete a variable, click Delete in the Operation column.
Variables that have been used in a flow cannot be deleted.
Parent topic: Maintaining Flow Configurations
Feedback
Was this page helpful?
Provide feedbackThank you very much for your feedback. We will continue working to improve the documentation.See the reply and handling status in My Cloud VOC.
The system is busy. Please try again later.
For any further questions, feel free to contact us through the chatbot.
Chatbot