Updated on 2024-10-08 GMT+08:00

Assigning an Account Manager for a Customer

A partner can assign an account manager for a customer.

If a customer is associated with a partner via an invitation email, invitation link, or QR code sent by the account manager, the customer is assigned to the account manager after the association. In this case, the partner does not need to assign another account manager to the customer.

Precautions

After an account manager is assigned for a customer, the account manager can manage the customer. Specifically, the account manager can view the expenditure records of the customer, and the customer's consumption and revenues generated during the management period belong to the account manager.

Procedure

  1. Use your partner account to log in to Huawei Cloud.
  2. In the drop-down list of your account name, click Partner Center to go to the Partner Center.
  1. In the top navigation, select Sales > Customers > Customer Management.
  2. In the customer list, select a customer, choose More > Assign Account Manager in the Operation column to switch to the Assign Account Manager page.

  3. Select the target account manager and click OK.

  4. A message, indicating the account manager has been successfully assigned, is displayed.

    Alternatively, you can select multiple customers in the customer list and click Batch Assign Account Manager to assign an account manager to the customers.