Help Center/ Partner Center/ User Guide/ Distribution Partner Program/ Distributor/ Customers/ Customer Orders/ Viewing a Customer's Orders
Updated on 2025-05-27 GMT+08:00
View PDF
Share

Viewing a Customer's Orders

A distributor can query all orders of customers associated with its resellers. The order data is generated when a customer purchases a yearly/monthly product. To view the order data of pay-per-use resources, see Viewing a Customer's Resources.

Procedure

  1. Sign in to Huawei Cloud as a partner.
  2. In the upper right corner, choose Partner Center from the drop-down list of your account name to go to the Partner Center.
  3. In the top navigation bar, select Sales > Customers > Customer Orders. On the displayed page, select the Reseller Customers' Orders tab.

  4. View orders of your resellers' customers.

    Search for orders using reseller attributes, such as reseller name or reseller account, in the search box.

    Specify an order placement time range and select desired attributes in the search box to filter customer orders. Currently, the following attributes are supported: customer name, customer account, reseller name, product type, order number, order type, order status, and payment time.

    Click an order number to view order details.

    • You can view the orders of your customers on the Customer Orders tab or the orders of your resellers' customers on the Reseller Customers' Orders tab.
    • Click the eye icon next to a header to show or hide the complete content in the column. The content is hidden by default. For example, you can click the eye icon next to Customer Name/Account Name to show or hide the complete content of customer names.

  5. Export customer orders.

    • Export orders of the current customer.

      Choose Export > Export Selected. The message Export task created. is displayed.

      When using the export function of Partner Center, please note that any sensitive information, such as customer names, mobile numbers, and email addresses, will be anonymized.

    • Export all customer orders.

      Choose Export > Export All. The message Export task created. is displayed.

      When using the export function of Partner Center, please note that any sensitive information, such as customer names, mobile numbers, and email addresses, will be anonymized.

    • View export history.
      1. Choose Export > View Export to switch to the Export History page.
      2. Click Download in the Operation column to download and view the exported orders.

      You can export orders of your customers on the Customer Orders tab or the orders of your resellers' customers on the Reseller Customers' Orders tab.

Parent topic: Customer Orders