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- Product Bulletin
- Function Overview
- Service Overview
- Getting Started
-
User Guide (End Users)
- Getting to Know Workspace
- Introduction to Terminals
- Logging In to a Desktop Using an SC
- Logging In to a Desktop Using a TC
- Logging In to a Desktop Using a Mobile Terminal (Android)
- Desktop Assistant
- Changing the Login Password
- Forbidden Operations
- Configuring Dual-Screen Display
- Common Function Configuration
- Change History
-
User Guide (Administrators)
- Overview
-
Desktops
- Managing Desktops
- Collaborative Desktops
- Assigning Desktops
- Unbinding a User
- Viewing Desktops That Fail to Be Created
- Modifying Specifications
- Recomposing a System Disk
- Adding a Disk
- Expanding the Disk Capacity
- Deleting a Disk
- Managing Tags
- Converting a Desktop to an Image
- Configuring a Desktop Network
- Changing the Desktop Billing Mode
- Renewing a Yearly/Monthly-Billed Desktop
- Unsubscribing from a Desktop
-
Desktop Pools
- Managing Desktop Pools
- Viewing Desktops That Fail to Be Created in the Desktop Pool
- Modifying Specifications
- Adding a Desktop to a Desktop Pool
- Recomposing a System Disk
- Adding Disks
- Expanding the Disk Capacity
- Deleting Disks
- Creating an Image
- Adding Users or User Groups
- Removing Users or User Groups
- Renewing a Yearly/Monthly-Billed Desktop Pool
- Unsubscribing from a Desktop Pool
- Users
- User Groups
- Policy Management
- OU Management
-
Tenant Configuration
-
Basic Configuration
- Configuring an AD Domain
- Configuring AD Domain Certificate Authentication
- Changing the Domain Administrator Password
- Modifying Domain Configurations
- Changing the Internet Access Mode
- Changing the Service Subnet
- Canceling a Service
- Reactivating a Service
- Configuring Whether to Block Notification Emails for Desktop Unsubscription or Deletion
- Multiple VPCs for Workspace
- VPC Sharing for Workspace
- Enabling NAT Mapping for Direct Connect
- Configuring User Log Collection
- Upgrading Client and VM Components and Rotating Authentication Credentials
- Other
- Authentication Configuration
- Other
-
Basic Configuration
- Internet Access Management
- Monitoring and Analysis
- Tasks
- O&M
- Application Center
- Private Images
- Permission Management
- Data Backup and Restoration
- Common Function Configuration
- Monitoring
- Subscribing to an Event
- Change History
- Best Practices
-
FAQs
-
FAQs for Administrators
- What Are the Features and Advantages of Workspace?
- How Is Workspace Charged?
- How Do I Check My Quotas?
- How Do I Increase My Quotas?
- How Do I Add a Disk?
- How Do I Connect the Desktop to a Local Printer?
- How Do I Connect the Desktop to a Network Printer?
- How Do I Do If the Desktop Fails to Connect to the AD?
- Can I Change the User Authentication Mode of the Desktop?
- How do I Enable LDAPS on the AD Server?
- How do I Export the Root Certificate of an LDAPS-enabled AD server?
- What If I Fail to Purchase a Desktop?
- How Do I Do If the Functions of Purchasing a Desktop, Creating a User, Creating a Policy, and Enabling the Internet are Unavailable?
- Can I Use Private Images to Purchase Desktops?
- How Many Private Images Can Be Created on Workspace at Most?
- What Are the Network Requirements for Logging In to Desktops?
- How Do I Do If My Desktop Cannot Access the Internet?
- How Do I Configure Workspace to Access the Internet?
- How Do I Configure Workspace to Access the Enterprise Intranet?
- How Do I Enable the Internet on Other Cloud Service Pages?
- How Do I Copy Files Between a Desktop and a Local Storage Device?
- What If I Lost the Administrator Password?
- How Does an Administrator Unlock an End User Account?
- How Do I Do If an End User Fails to Log In to a Desktop?
- How Do I Back Up and Restore a Desktop?
- How Do I Do If a Message Is Displayed Indicating Duplicate Policy Names During Policy Import?
- How Do I Do If a User Cannot Be Bound to a Client Using the Dynamic Verification Code of the Previously Bound MFA Device?
- How Do I Do If the Message "Insufficient permissions for the IAM account. Security Administrator permissions required." Is Displayed When I Enable an Agency?
- How Do I Do If a User Does Not Receive an Email for Creating a Desktop or Assigning a User?
- How Do I Add Resources to or Remove Resources from an Enterprise Project After Purchasing Workspace?
- Why Can't I Start a Pay-per-Use Cloud Desktop?
- How Do I Enable IPv6 on Workspace?
- How Do I Enable RDP on Workspace?
- How Do I Configure Security Group Rules When Using a Custom Security Group?
-
FAQs for End Users
-
Desktop Usage Issues
- How Do I Do If the Desktop Freezes?
- How Do I Do If the Disk Space Is Insufficient?
- How Do I Enter the CLI Mode?
- How Do I Do If My Desktop Cannot Connect to the Internet?
- Do Cloud Desktops Support Personalized Settings?
- How Do I Take a Screenshot?
- How Do I Do If the Printer Cannot Be Used?
- What If I Can't Use Network Printers on Workspace?
- How Do I Download the Software?
- How Do I Do If Data Disks of a Windows Desktop Cannot Be Found After Recomposing the System Disk?
- What Do I Do If I Cannot Copy Files Between a Desktop and a Local Storage Device?
- How Do I Do If the Desktop Screen Cannot Be Adapted?
- How Do I Do If I Cannot Receive an Email for Creating a Desktop or Assigning a User?
- How Do I Manually Configure Time Synchronization on a Windows Desktop?
-
Login Issues
- How Do I Do If I Forget the Password?
- What If the Account Is Locked?
- What Devices Can Be Used to Log In to a Desktop?
- What If I Fail to Log in to a Desktop?
- How Do I Do If I Cannot Pass Multi-Factor Authentication?
- How Do I Do If the System Displays a Message Indicating that the Login Fails Due to Policy Restrictions?
- Terminal Binding Problems
-
OS Issues
- Can I Update the Desktop OS?
- What OSs Can Run on Workspace?
- Which Software Cannot Be Uninstalled?
- Which Files Cannot Be Deleted?
- Which Software Cannot Be Upgraded?
- Which Ports Cannot Be Deleted?
- Which Commands Cannot Be Executed?
- How Do I Query the System Information?
- Is There Any Help Document for OSs?
-
Desktop Usage Issues
- Change History
-
FAQs for Administrators
- SDK Reference
-
API Reference
- Before You Start
- Overview
- Calling APIs
-
Workspace APIs
- Huawei Cloud Workspace
-
Desktop
- Creates a desktop.
- Queries desktops.
- Deletes one desktop.
- Queries details about one desktop.
- Deletes desktops in batches.
- Deregistering Desktops in Batches
- Queries the desktop details list.
- Performs operations on the desktop.
- Modifies specifications.
- Rebuild a Desktop
- Query the Desktop Network
- Switching a Desktop Network
- Desktop Statistics
- User
- User Group
- Disk
- Connection information
- Access policy
- Product Packages
- Authentication configuration
- Quota
- Image
- AZ
- Desktop Tag
- Task.
- Network
-
Binds a terminal to a desktop.
- Queries the configuration of the switch for binding a terminal to a desktop.
- Configures the switch for binding a terminal to a desktop.
- Queries terminal-desktop binding configurations.
- Adds a terminal-desktop binding configuration.
- Modifies a terminal-desktop binding configuration.
- Deletes a terminal-desktop binding configuration.
- Appendix
- Change History
-
User Guide (Application Streaming)
- Overview
-
Administrator Operation Guide
- Operation Procedure
- Logging In to the Workspace Application Streaming Console
- Enabling the Service
- Creating a User
- Applications and Images
- Server Groups
- Application Groups
- User Management
- Policy Groups
- Monitoring Analysis
- OU Management
- Application Internet Access Management
- Upgrading Protocol Components
- Scheduled Tasks
- Storage
- Tenant Configuration
- Private Images
- Configuring Personalized Data
- Subscribing to an Event
- Permissions Management
- Configuring Common Functions
-
FAQs
- What Is the Relationship Between Workspace Application Streaming and Workspace?
- What Types of Applications Can Be Published?
- What Can I Do If an Application Fails to Be Published?
- How Do I Deploy a Windows AD Server?
- How Do I Deploy an RD Licensing Server?
- How Do I Configure RDS Licensing and Security Policies?
- How Do I Create a User OU on the AD Server?
- How Do I Create a User Group on the AD Server?
- How Do I Create a User on the AD Server?
- How Do I Configure Network Connection Between Workspace Application Streaming and the Windows AD?
- How Do I Log in to an APS?
- How Do I Purchase the NAT and EIP Services to Enable Cloud Applications to Be Accessed Through the Internet?
- How Do I Check My Quotas?
- How Do I Increase My Quotas?
- How Do I Do If the Application Operation Page Has Black Borders and Cannot Be Moved?
- How Do I Do If an End User Fails to Log In to a Cloud Application?
- How Do I Reset a User Password?
- How Do I Do If I Fail to Add a Computer Back to the Domain?
- How Do I Add an ECS to the Domain of an APS?
- How Do I Use the GPO Group Policy to Make a Domain User Become a Local Administrator of a PC?
- How Do I Install Sandbox Software?
- How Do I Do If There Is No Sound or the Screen Is Frozen While There Is Sound When Using Google Chrome or Bilibili Player for Video Playback?
- How Do I Do If the Window Cannot Be Dragged When the Sandbox Application Is Started?
- RD License Server Fails to Be Added to the AD domain
- Error Code 6030/6047 Reported When Accessing a Shared Desktop Application
- File Resources on the APS Cannot Be Automatically Refreshed During Workspace Application Streaming Operations
- How Do I Update or Add an Application?
- How Do I Authorize an IAM User to Use Workspace Application Streaming?
- How Do I Calculate the Number of Concurrent Sessions of a Cloud Application?
- What If I Can't Open a Cloud Application?
-
Terminal User Operation Guide
- Process
- Using an Application on a Soft Client
- Using an Application on a Thin Client
-
FAQs
- How Do I Do If the Cloud Application Cannot Be Used?
- How Do I Do If I Cannot View Cloud Applications on Desktops?
- How Do I Do If I Forget the Password?
- How Do I Do If the Account is Locked?
- How Do I Do If I Fail to Log In to the Client?
- How Do I Enable a Local Storage Device to Copy Files to an APS?
- How Do I Recover Important Files and Documents from the Sandbox to the Local Computer?
- How Do I Delete a Sandbox?
- How Do I Remove the Yellow Border of an Application After the Sandbox Application Is Started?
- Change History
- General Reference
Copied.
Tenant Configuration
Scenarios
The administrator can adjust the enterprise ID, domain configuration, access mode, service subnet, and Internet access port as required.
If the same project is used by Workspace Application Streaming and Workspace, they share the same tenant list. Therefore, tenant information modified on the Workspace Application Streaming console needs to be synchronized to the Workspace console and vice versa.
Procedure
- Log in to the Workspace Application Streaming console as an administrator.
- In the navigation pane on the left, choose Tenant Configuration.
- Perform the operations listed in Table 1 as required.
Table 1 Tenant configuration operations Operation
Procedure
Description
Setting a project
1. Click
on the right of the project area and select the required project from the drop-down list box.
2. If no project is available, click Create Project to create one. For details, see Creating a Project.
Projects group and isolate resources (including compute, storage, and network resources) in the same Huawei Cloud region. Users can be granted permissions to access all resources in a specific project. A default project is provided for each Huawei Cloud region. Create one if no project is available when enabling Workspace Application Streaming.
Modifying an enterprise ID
- In the Basic Information area, click Modify.
- Enter the custom enterprise ID in the displayed dialog box.
- Click OK.
After the service is enabled, an enterprise ID is automatically generated. The administrator can modify the enterprise ID.
MFA configuration > Virtual MFA
1. In the MFA Configuration area, click Enable.
2. Click OK.
After you enable virtual MFA, end users need to use the virtual MFA device in the Huawei Cloud application on a smart device (such as a mobile phone) to obtain a dynamic verification code when logging in to the desktop from a client for Workspace. (For the first login, the virtual MFA device must be bound to the smart device.) Then end users need to enter the dynamic verification code on the login page of the Workspace. For details, see Logging In to a Desktop Using an SC, Logging In to a Desktop Using a TC, and Logging In to a Desktop Using a Mobile Terminal.
MFA configuration > Authentication Server
1. Click Modify next to Authentication Server.
2. Select Enterprise Authentication System and set the parameters as follows:
- Server Address: the IP address of the enterprise's authentication server.
- APP ID: the access key (AK) of the enterprise's authentication server. The AK can contain a maximum of 24 characters.
- APP Secret: the secret access key (SK) of the enterprise's authentication server. The SK can contain a maximum of 128 characters.
- Set this parameter based on the network mode of the user's authentication server.
- If only the public network is accessible, select Internet Access Users.
- If only the private network is accessible, select Direct Connect Access User.
- Click Upload Certificate, select the SSL/TLS certificate of the enterprise authentication server, and click Open to upload the certificate.
You can configure the interconnection with an enterprise authentication system so that end users can use the system to perform secondary authentication when logging in to an APS from the Workspace client using accounts and passwords. For details, see Logging In to a Desktop Using an SC, Logging In to a Desktop Using a TC, and Logging In to a Desktop Using a Mobile Terminal.
Changing the domain administrator password
- In the AD Domain Configuration area, click Change Password.
- Reset the password.
- Click OK.
After resetting the domain administrator password on the AD server, the administrator needs to synchronize the password information on the Workspace Application Streaming console.
Modifying domain configurations
- In the lower part of the AD Domain Configuration area, click Modify.
- Enter the password of the domain administrator and modify the domain configuration.
- Click OK.
After modifying the domain configuration items on the AD server, the administrator needs to synchronize the domain configuration information on the Workspace Application Streaming console.
Modifying the access mode
In the Network Settings area, enable or disable the corresponding access address.
NOTE:
- The Internet access address is enabled by default.
- The Internet access address and Direct Connect access address cannot be disabled at the same time. At least one access address must be enabled.
The administrator can change the network access mode.
Changing the service subnet
- In the Network Settings area, click Edit the subnet.
- Select the service subnet to be used, or deselect the selected service subnet.
- Click OK.
The administrator can change the service subnet.
Changing the Internet access port
- In the Network Settings area, click Modify near the Internet Access Port part.
- Change the port number.
- Click OK.
The administrator can change the HTTPS port used for accessing the Workspace Application Streaming portal through the client.
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