Help Center/ Elastic Cloud Server/ User Guide (Ankara Region)/ FAQs/ Remote Login FAQ/ VNC Login/ What Should I Do If the Page Does not Respond After I Log In to an ECS Using VNC and Do Not Perform Any Operation for a Long Period of Time?
Updated on 2024-11-27 GMT+08:00
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What Should I Do If the Page Does not Respond After I Log In to an ECS Using VNC and Do Not Perform Any Operation for a Long Period of Time?

If you log in to an ECS running Windows 7 through VNC using Internet Explorer 10 or 11 and do not perform any operation for a long time, the VNC page may not respond.

In this case, you can click AltGr twice on the VNC page to activate the page.

If the fault persists, contact technical support.

Parent topic: VNC Login