Querying Transaction Details

Prerequisites

Your business information has been certified. For details, see Certifying Business Information.

Procedure

1. Go to the Seller Console.
2. In the navigation pane, choose Settlement > Transaction Details. The Transaction Details page is displayed.
3. Click a product type tab and set search criteria, such as order No., billing cycle, and customer account, to search for the target orders. The following figure uses the Common Products tab as an example. You can view the repayment and service supervision status of postpaid orders.

   

4. Click on the left of the target order to view its bill details.

   

5. Click View Bill in the Operation column. The bill details page is displayed.

   

• By default, the system generates bills on the seventh day of each month for transactions that meet bill generation requirements.
• You can view the transaction details of the last month after bills for the transactions are generated.
• If an order in the Billed state, a bill has been generated for it. You can check the bill details on the Bills page. For details, see Bill Management.

• If an order is in the Unbilled state, no bill has been generated for it because it does not meet bill generation requirements. For example, the order is delivered offline and its service supervision process is not completed, the customer has not paid the used credit, or the bill generation date has not arrived.
• SaaS trial orders are not displayed on the Transaction Details page.