Billing

Updated on 2024-05-28 GMT+08:00

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This section describes the billing of the Huawei Cloud O&M Service (International Website) billing policy, including billing items, billing modes, changes, renewals, and arrears.

Billing Items

Service	Specifications	Billing	Unit Price (USD)	Pricing Basis
Health Check Service	Health Check Service	One-off payment based on the number of resources	Number of resources ≤ 10: 10,000 (startup price) 10 < Number of resources ≤ 1,000: 10 per resource Number of resources > 1,000: 8 per resource	Per order
Cloud Operation Support Service	8/5 onsite O&M Service	Yearly/Monthly	30,000	Per month
	8/5 onsite O&M Service	Yearly/Monthly	360,000	Per year
	24/7 onsite O&M Service	Yearly/Monthly	130,000	Per month
	24/7 onsite O&M Service	Yearly/Monthly	1,560,000	Per year
Stability Improvement Service	Standard Edition	One-off payment based on the number of resources	Number of resources ≤ 100: 60,000 (startup price) 100 < Number of resources ≤ 1,000: 50 per resource Number of resources > 1,000: 40 per resource	Per order
Stability Improvement Service	Premium Edition	One-off payment based on the number of resources	Number of resources ≤ 100: 100,000 (startup price) 100 < Number of resources ≤ 1,000: 100 per resource Number of resources > 1,000: 80 per resource	Per order
Key Event On-Duty Service	Basic Edition	One-off payment based on the number of orders placed	10,000	Per order
	Standard Edition	One-off payment based on the number of orders placed	45,000	Per order
	Remote Assurance Support	One-off payment based on the number of days purchased	6,000	Day
	Onsite Emergency Response	One-off payment based on the number of days purchased	2,000	Day

The number of resources is defined as follows:
1 resource = 1 ECS/1 BMS/1 CCE cluster/1 RDS DB instance/1 GaussDB instance. Health checks of network, security, storage, and middleware resources are free.
Cloud Operation Support Service must be sold to customers with the Enterprise support plan.
An additional $2,000 USD per day will be charged for onsite service. The service shall be provided within the remote management period, and the onsite support days cannot exceed the number of remote support days.
Restrictions:
- Stability Improvement Service: The number of pressure test cases cannot exceed 10 and the number of drill scenarios cannot exceed 20. The billing items described above do not include stress test resources.
- Key Event On-Duty Service: The number of stress test cases cannot exceed 5. The billing items described above do not include stress test resources.

Billing Modes

Health Check Service
One-off payment based on the number of resources.
Cloud Operation Support Service
Monthly or yearly payment.
Stability Improvement Service
One-off payment based on the number of orders and resources.
Key Event On-Duty Service
One-off payment based on the number of orders, and day-based payment for remote assurance and onsite emergency response.

Billing Mode Changes

Health Check Service
Health Check Service can be unsubscribed.
Cloud Operation Support Service
Cloud Operation Support Service can be unsubscribed and cannot be upgraded or downgraded.
Stability Improvement Service
Stability Improvement Service can be unsubscribed and cannot be upgraded or downgraded.
Key Event On-Duty Service
Key Event On-Duty Service can be unsubscribed and cannot be upgraded or downgraded.

Renewal

The validity period of Health Check Service and Stability Improvement Service is one year. Make sure that you use them within the validity period. Buy again if you want to use it after the service expires.
Cloud Operation Support Service will be stopped after it expires. To avoid unnecessary loss, renew the service in a timely manner. You can renew the service on the management console. For details, see Renewal Management
Key Event On-Duty Service is a one-time service and cannot be renewed. Buy again if you want to use it again.

Expiration and Overdue Payment

The validity period of Health Check Service and Stability Improvement Service is one year. Make sure that you use them within the validity period. Buy again if you want to use it again.
Cloud Operation Support Service will be stopped after it expires. To avoid unnecessary loss, renew the service in a timely manner.
Key Event On-Duty Service is a one-time service and cannot be renewed. Buy again if you want to use it again.

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