AI Cloud Service Migration and Adaptation Service

Service Overview

The AI Platform Development and Implementation Service targets customers across various industries with specific business scenarios, aiming to address these needs through AI technologies. Based on the AI platform and combined with customer service scenarios, Huawei Cloud provides professional scenario-specific model development, planning and design, tuning services, and AI Cloud Service Migration and Adaptation Service. This helps customers tackle key pain points such as difficult algorithm development, model tuning, and ecosystem migration. By purchasing this professional service, you can establish a comprehensive AI solution with the help of Huawei, swiftly achieving end-to-end AI scenario-specific modeling, tuning, and ecosystem transition tailored to your specific needs.

Service Content

Prerequisites

• Customers shall submit service requests at least 10 working days in advance to allow Huawei Cloud to assess their needs and coordinate AI experts.
• Both parties have agreed on the service objectives and have signed a contract.

Service Scope

1. Items Coverage

   Huawei offers AI Platform Development and Implementation Service for the development and research of AI applications across diverse industries. Catering to diverse customer needs at different stages, the service includes AI Cloud Service migration and adaptation, scenario-specific model development, deployment, and tuning. This helps businesses seamlessly incorporate AI capabilities into their service applications, covering areas like computer vision, machine learning, NLP, and decision optimization. Additionally, Huawei provides services for scenario-specific model development, deployment, planning and design, as well as training and tuning for industries such as industrial quality inspection, sound quality inspection, process optimization, retail identification, and intelligent scheduling. Additionally, the service offers comprehensive development support, including development environment deployment, application & model development sample demonstrations, and model & application migration.

2. Items Not Covered

   Huawei AI engineers will only deliver the services specified in this statement of work (SOW). Any services outside of this scope will incur additional charges. These excluded services include, but are not limited to:

   • Working beyond regular working days and hours as required by the customer (note that overtime pay and allowances apply).
   • Purchasing products from other companies or individuals.
   • Performing development and maintenance tasks associated with customer services that are beyond the defined scope in the project solution.
3. Service Regions

   Outside China (with product globalization strategy).

Service Process

Service Deliverables

Responsibility Matrix

1. Common Responsibilities
   • Negotiate and confirm specific requirements and objectives.
   • Negotiate and confirm project management plans.
   • Negotiate, confirm, and review solutions.
   • Sign the contract.
2. Huawei Responsibilities
   • Huawei specifies a project owner. Customers should be notified of any personnel changes three working days in advance until the project is accepted.
   • Huawei can only use the data authorized by the customer.
   • Huawei proposes the guidance plan and quotation based on the selected services for the customer's review before the consultation.
   • Huawei provides technical guidance for the customer according to the confirmed plan during the consultation period.
   • Huawei provides the deliverable list based on the selected consultation service items after the consultation.
   • Huawei receives the service request from the customer and assigns ModelArts experts to discuss the details with the customer.
3. Customer Responsibilities
   • The customer provides detailed and accurate requirements and scenarios.
   • The customer provides necessary items for project implementation, such as training data.
   • The customer reviews and confirms the guidance plan and deliverables provided by Huawei.
   • The customer accepts the project.
4. Responsibility Details
   • AI Cloud Service Migration and Adaptation Service

     The following table provides an example responsibility matrix and can be modified as needed. R = responsible party S = supporting party Note: If Huawei offers technical support for a service, the customer is responsible for its implementation.
     No.	Process	Task	Huawei	Customer
     1	Requirement proposal	Explain business scenarios and clarify migration requirements.	S	R
     2	Requirement understanding	Understand the requirements and define key issues.	R	S
     3	Requirement confirmation	Confirm requirements and acceptance items.	S	R
     4	Solution design	Design a migration solution.	R	S
     5	Solution report	Report the migration solution.	R	R
     6	Solution confirmation	Confirm the migration solution.	S	R
     7	Solution implementation	Implement the migration solution.	R	S
     8	Solution acceptance	Accept the migration performance.	S	R
     9	Project handover	Sort out and hand over deliverables.	R	S
     10	Delivery confirmation	Confirm the accuracy and completeness of deliverables and confirm the completion of the project.	S	R

Acceptance Criteria

Huawei submits the standard deliverables described in section "Service Deliverables" based on each service sub-item. If customers accept the deliverables, they need to click the acceptance link on the Huawei Cloud console or sign and seal the AI Platform Development and Implementation Service Acceptance Report.

• AI Cloud Service Migration and Adaptation Service

  Service	Deliverable	Acceptance Report
  AI Cloud Service Migration and Adaptation Service - Basic	AI Cloud Service Usage Guide	AI Platform Development and Implementation Service Acceptance Report Template
  AI Cloud Service Migration and Adaptation Service - Standard	AI Cloud Service Migration Guide AI Cloud Service Migration and Adaptation Service Test Report
  AI Cloud Service Migration and Adaptation Service - Professional
  AI Cloud Service AI Model Migration Service - per Model
  AI Cloud Service Application Migration Service - per Application