Overview

This document describes the billing modes, billing items, and renewal and arrears policies of KooDrive.

• Billing Modes

  KooDrive provides yearly/monthly and pay-per-use billing modes.

  • Yearly/Monthly is a prepaid mode. You need to pay first, and will be billed yearly/monthly for your subscription duration. Ensure that you have a valid payment method configured.
  • Pay-per-use is a postpaid mode. You use the service first, and will be billed afterwards for your usage duration.

  For details, see Overview.

• Billing Items

  KooDrive is billed by user and storage fees. For details about the billing factors and formulas of each billing item, see Billing Items.

• Bills

  You can choose Billing & Costs > Bills to check your KooDrive transactions and bills. For details, see Bills.

• Renewals

  After the yearly/monthly subscription expires, KooDrive operations will be affected. To continue using KooDrive, renew your subscription within a specified period. Otherwise, your resources will be automatically released and data may be lost. You can select either manual or auto renewal. Pay-per-use KooDrive does not need to be renewed. You can use it as long as there is a valid payment method configured. For details, see Renewals.

• Arrears

  When you use KooDrive, if you have a past due balance on your account, your account will fall into arrears. Services may not run correctly, so make sure to bring your account current in a timely manner. For details, see Arrears.

• Stopping Billing

  If you no longer need your KooDrive resources, you can unsubscribe from or delete them to avoid continued billing. For details, see Stopping Billing.