Help Center/ Graph Engine Service/ Billing/ Renewing Subscriptions/ Auto-renewing a Graph Instance
Updated on 2024-09-04 GMT+08:00

Auto-renewing a Graph Instance

Auto-renewal can prevent ECSs from being automatically deleted if you forget to manually renew them. The auto-renewal rules are as follows:

  • The auto-renewal period of graph instances follows different rules depending on the way you activate auto-renewal.
  • Auto-renewal can be activated at any time before the graph instance expires. The first attempt to automatically renew will be made at 03:00:00, 7 days before the expiration date. If the payment fails, an attempt will be made every day at 03:00:00 until the graph instance expires or the renewal is successful.
  • After activating auto-renewal, you can still manually renew the graph instance. The auto-renewal will still be in effect after manual renewal, and payment will be deducted starting from 7 days before the new expiration date.
  • The automatic deduction 7 days before the expiration date is a default setting of the system, but you can modify it according to your needs, such as changing it to 6 days or 5 days before the expiration date.

Learn about Auto-Renewal Rules before enabling auto-renewal.

Prerequisites

Your yearly/monthly graph instance has not expired.

Enabling Auto-Renewal on the Renewals Page

  1. Go to the Billing > Renewal page.
  2. Set the search criteria.

    • You can view the resources for which auto-renewal has been enabled on the Auto Renewals page.
    • On the Manual Renewals, Pay-per-Use After Expiration, and Renewals Canceled pages, you can enable auto-renewal for resources.
    Figure 1 Renewals

  3. Enable auto-renewal for yearly/monthly resources.

    • Separate auto-renewal: Choose More > Enable Auto-Renew in the Operation column for the desired graph instance.
      Figure 2 Enabling auto-renewal for a single resource
    • Batch auto-renewal: Select the desired graph instances and click Enable Auto-Renew above the list.
      Figure 3 Enabling auto-renewal for multiple resources

  4. Select a renewal period, specify the auto-renewal times, and click Pay.

    If auto-renewal is enabled on the Renewals page, the auto-renewal period is subject to the selected renewal period and number of auto-renewals. For example, if you choose to renew for 3 months with unlimited renewals, it will automatically renew for 3 months before each expiration.

    Figure 4 Enabling auto-renewal