Updated on 2024-04-16 GMT+08:00
FAQs
- How Long Is the Inactive Period of an IoT SIM Card? What Are the Card Usage Time and Validity Period?
- What Networks Do Carriers Support?
- Can I Use an IoT SIM Card on a Phone?
- Can I Change the Carrier and Plan for a Purchased IoT SIM Card?
- When Will the Cards Be Delivered After I Order? How Can I View Logistics Information?
- How Can I Change Fixed Address Information?
- Why Is My IoT SIM Card Data Still Unavailable on the Console After I Received the Physical Cards?
- Why Is an IoT SIM Card Inserted into a Device Unavailable? Why Is an In-use IoT SIM Card Suddenly Unavailable or Disconnected Frequently?
- How Do I Activate My IoT SIM Card After I Inserted It into a Device?
- How Can I View the Used Data, Remaining Data, Monthly Usage, and Usage Trend of My IoT SIM Card?
- How Do I Query Basic Information About an IoT SIM Card, Such as the Card Number and MSISDN?
- Can I Bind a Bound SIM Card to Another Device? How Can I Rebind It?
- How Can I View the Cause of IoT SIM Card Suspension?
- What Can I Do If My IoT SIM Card Cannot Be Used After I Inserted It into Another Device?
- How Do I Resume a Suspended IoT SIM Card or Forward Data Pool?
- How Do I Purchase an Add-on for My IoT SIM Card?
- How Do I Renew an IoT SIM Card?
- How Do I Check Whether an Order Is Added to a Data Pool? What Is the Data Limit of a Pooled SIM Card?
- How Can I View the Total Data, Used Data, and Remaining Data of a Data Pool?
- Can I Manually Disconnect an IoT SIM Card or Set an Auto Disconnection Threshold for It?
- How Do I Create a Secondary Huawei Cloud Account (IAM Account)? How Do I Log In to It and What Permissions Does It Have?
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