Help Center/ Live/ FAQs/ Live Streaming/ What Can I Do If I Fail to Play a Live Video?

Updated on 2022-03-31 GMT+08:00

View PDF

What Can I Do If I Fail to Play a Live Video?

This may be because the network on the player side is inaccessible, the streaming URL is incorrect, and the CNAME record for the streaming domain does not take effect, and the streaming domain is not associated with the ingest domain. Follow the instructions in Failed to Play a Live Video to rectify the fault.

Parent topic: Live Streaming

Feedback

Was this page helpful?

Helpful Not helpful

Provide feedback

Thank you very much for your feedback. We will continue working to improve the documentation.See the reply and handling status in My Cloud VOC.

The system is busy. Please try again later.

Which of the following issues have you encountered?

Content is inconsistent with the product UI

Unclear descriptions

Lack of examples or code

Incorrect steps

Can't find what I need

Lack of best practices

Feedback (optional)

0/500

Select at least one type of issue, and enter your comments or suggestions.

Enter a maximum of 500 characters.

Submit Cancel

For any further questions, feel free to contact us through the chatbot.

Chatbot