Help Center/ Application Operations Management/ FAQs (2.0)/ Collection Management/ Why Is an Installed ICAgent Displayed as "Abnormal" on the Agent Management Page?
Updated on 2024-04-11 GMT+08:00

Why Is an Installed ICAgent Displayed as "Abnormal" on the Agent Management Page?

The AK/SK is invalid, or no agency is set when Installation Mode is set to Create Agency. Obtain an AK and SK by referring to How Do I Obtain the AK/SK by Creating an Agency and install the ICAgent again.