Obtaining Agent Events

If an agent successfully signs in to a skill queue, the agent can start to provide services. In this case, the agent client needs to start a timer (200 milliseconds is recommended) to obtain an event of the agent in polling mode.

Invoke the interface in Obtaining Events of One Agent in Polling Mode to obtain and process an event.

Parent topic: Basic Functions and Configurations

Previous topic: Signing In to a Skill Queue

Next topic: Sign Out an Agent

Feedback

Was this page helpful?

Helpful Not helpful

Provide feedback

Thank you very much for your feedback. We will continue working to improve the documentation.See the reply and handling status in My Cloud VOC.

The system is busy. Please try again later.

Which of the following issues have you encountered?

Content is inconsistent with the product UI

Unclear descriptions

Lack of examples or code

Incorrect steps

Can't find what I need

Lack of best practices

Feedback (optional)

0/500

Select at least one type of issue, and enter your comments or suggestions.

Enter a maximum of 500 characters.

Submit Cancel

For any further questions, feel free to contact us through the chatbot.

Chatbot