Help Center/ Cognitive Engagement Center/ API Reference/ Agent Workbench Interface Reference/ Agent Bidirectional Calls/ Creating a Voice Outbound Call (V2.0.0) (createVoiceNotification)
Updated on 2023-09-27 GMT+08:00
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Creating a Voice Outbound Call (V2.0.0) (createVoiceNotification)

Scenario

This interface is invoked to create a voice outbound call.

Method

POST

URI

https://Domain name/apiaccess/rest/voiceNotification/v2/createVoiceNotification (For example, the domain name is service.besclouds.com.)

Request Description

Table 1 Request header parameters

No.

Parameter

Type

Mandatory or Not

Description

1

X-APP-Key

String

No

App key, which is the user ID.

2

Authorization

String

Yes

Authentication field. The format is Bearer {Value of AccessToken returned by the tokenByAkSk interface}. (A space is required after Bearer.)
Table 2 Request body parameters

No.

Parameter

Type

Mandatory or Not

Description

1

called

String

Yes

Called number of an outbound call.

Length limit: string (32)

2

playList

Array [Object]

Yes

Array length: 1–5

2.1

voiceId

String

No

Recording ID. One of voiceId, voiceFileName, and templateId must be set.

2.2

voiceFileName

String

No

Recording file name. One of voiceId, voiceFileName, and templateId must be set.

2.3

templateId

String

No

Template ID. One of voiceId, voiceFileName, and templateId must be set.

2.5

templateParams

array[string]

No

Array length: 1–10

Length limit: string (32)

3

callBackUrl

String

No

Callback URL.

Length limit: string (256)

The IP address and port number, or domain name of the callback URL must have been added to the mobile agent callback URL trustlist by the system administrator.

4

callerPresent

String

No

CLIP number on the user side.

Length limit: string (32)

5

playTimes

number

No

Number of playback times.

Value range: 1–5

6

priority

String

No

Playback priority of a voice notification.

The value is an integer ranging from 1 to 9. The default value is 9. A smaller value indicates a higher priority.

Response Description

  • Status code: 200
Table 3 Response body parameters

No.

Parameter

Type

Mandatory or Not

Description

1.1

retCode

String

No

Result code. The value 0 indicates success, and other values indicate failure.

1.2

retMsg

String

No

Failure cause.

1.3

result

Object

No

Result content.

1.3.1

callSerialNo

String

No

Call SN.
  • Status code: 400

    Incorrect request. Check the request path and parameters.

  • Status code: 401

    Unauthorized operation. 1. Check whether you have purchased related services. 2. Contact customer service to check the status of your account.

  • Status code: 404

    The requested content is not found. Check the request path.

  • Status code: 500

    Business failure. Check the values of parameters in the request.

Error Codes

None

Example

Request header:

x-app-key:9******************************3  
Authorization:Bearer 9******************************7
Request parameters: 
{
	"called": "8899",
	"playList": [{
            "voiceId": "100001",
			"templateParams": ["100","200"]
        }],
	"playTimes": 1,
	"callerPresent": "2222201",
	"callBackUrl": "http://xx.xx.xx.xx:8800/callbackTest"
}
Response parameters: 
{
	"retMsg": "Created successfully.",
	"retCode": "0",
        "result": {"callSerialNo": "1308434073450058757"}
}