Help Center/Customer Engagement Center/API Reference/Monitoring Interface Reference/Interface Description/Real-Time Data Query/Real-Time Interfaces for Skill Queues
Updated on 2025-11-13 GMT+08:00
Real-Time Interfaces for Skill Queues
- Querying Signed-in Agents in Skill Queues in Batches
- Querying Extended Information About Skill Queues in Batches
- Querying the Call Statistics of Skill Queues in the Current 5 Minutes in Batches
- Querying Information About the Status of a Specified Skill Queue
- Querying Information About Skill Queue Configurations in Batches
- Querying the Statistics Details of Skill Queues in Batches
- Querying All Calls Queuing in a Skill Queue in Batches
- Querying the Number of Calls that Each Queue Answers from Other Queues in Batches When Calls are Queuing in Multiple Skill Queues
- Querying the Number of Agents in Each State in a Skill Group
- Querying Details About Signed-in Agents in a Skill Queue
- Querying Service Quality for Skill Queues in Batches
- Obtaining Real-Time Monitoring Indicators by Skill Queue
Parent topic:Real-Time Data Query
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