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Why is My Account Frozen?
Updated on 2024-06-24 GMT+08:00
Why is My Account Frozen?
Your account will be frozen if:
- You have violated national laws and regulations or Huawei's security requirements. In this case, submit a service ticket for handling.
- Your cloud services are not renewed in the retention period. You can manually renew them.
- You have become a partner, for example, a solution partner.
- You have submitted an application to delete your account.
- You are associated with a partner in reseller mode and your expenditures exceed the budget allocated by the partner.
Parent topic: Basic Information (for Huawei Cloud Account)
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