Installing and Configuring the Agent on a Windows Server

Scenarios

This topic describes how to install the Agent on a Windows ECS.

Constraints

The Agent cannot be installed on Windows BMSs.

Windows and Linux OSs are supported. For details, see What OSs Does the Agent Support?

Prerequisites

• You have performed operations described in Modifying the DNS Server Address and Adding Security Group Rules (Windows).
• Use an administrator account to install the Agent.
• Ensure that the Telescope process is not stopped by other processes after the installation.
• You have obtained the Agent installation package (Windows).

Procedure

1. Log in to the Windows ECS as an administrator.
2. Open a browser, and enter the address of the Agent installation package in the address box to download and save the installation package.
3. Create a directory for storing the installation package (for example, D:\Agent) and decompress the package or move agent_install.exe to this directory.
4. Double-click the agent_install.exe or install.bat script to install and start the Agent.

   If Install service success or Install agent successfully is displayed, the Agent is successfully installed and started.

   

   After you configure the Agent, its status is still displayed as Uninstalled because no monitoring data is reported yet. Wait 3 to 5 minutes and refresh the page.

   Most regions support one-click restoration of Agent configurations. You only need to click Configure without selecting servers. After the configuration is complete, the Agent configurations of all servers in these regions are restored by default, you do not need to perform the following step, and the Configure button is no longer displayed. If the system displays a message indicating that the tenant does not have insufficient permissions, see What Can I Do If the System Displays a Message Indicating Insufficient Permissions When I Click Configure on the Server Monitoring Page?

5. On the Server Monitoring page, select the target ECS and click Restore Agent Configurations.
6. In the displayed Restore Agent Configurations dialog box, click One-Click Restore.

   The Agent configuration is completed.

   If the Agent is in the Running state, the Agent has been installed and has started to collect fine-grained metric data.