Updated on 2025-08-06 GMT+08:00

Renewing a CBH Instance

To ensure that your CBH system is available, renew the CBH license before it expires or in a given period after it expires.

  • If your CBH instance is about to expire, renew your subscription.
  • If your CBH instance fails to be renewed before it expires, there is a retention period for you to renew it. During this period, you can still use the CBH instance. If the CBH instance fails to be renewed within the retention period, the CBH instance the will be frozen. The mapped CBH system becomes inaccessible. If your subscription is still not renewed within the retention period, your data stored in the CBH system will be deleted, and the resource will be released.
  • You can select one-off renewal or auto-renewal.

Prerequisites

You have lifted network restrictions on the CBH instance.

When receiving a network restriction notification, click Enable to eliminate the network restrictions so that the instance can be renewed.

You can view the rules in the security group and firewall ACL and ensure that:

  • Access to port 9443 is allowed in the outbound direction of the security group to which your CBH instance belongs.
  • The subnet where the instance locates is not associated with the firewall ACL, or the ACL rule of the associated firewall allows the instance to access port 9443 in the outbound direction.

Procedure

  1. Log in to the CBH console.
  2. Locate the instance to be renewed, click More > Renew in the Operation column, and select a renewal method based on your needs.

    • Renew Once: Select a fixed renewal period and set a fixed expiration date. After confirming the order, click Pay Now. Complete the payment on the payment page.
    • Auto Renew: Select a renewal duration, select Auto-renewals, and specify the renew times. Confirm the information and click Enable.

  3. Return to the CBH instance list page and check the expiration time in the Billing Mode column. You can log in to the CBH system in about 5 minutes.

    After the renewal, the new license will be automatically delivered and deployed in about 5 minutes.