Updated on 2024-04-07 GMT+08:00

Adjusting Order Prices for Customers

You can adjust order prices for customers after you are granted permissions to set discounts for customers.

  • You cannot adjust order prices for customers associated in the reseller model.
  • Price adjustment applies only to the current orders and not to automatic renewals.
  • Price adjustment cannot be enjoyed with other discounts.
  • Price adjustment affects your incentives.

Prerequisites

You have permissions to set discounts for customers.

Procedure

  1. Sign in to Huawei Cloud as a partner.
  2. In the drop-down list of your account name, click Partner Center to go to the Partner Center.
  3. On the top navigation bar, select Sales > Customer Business > Customer Orders.
  4. In the order list, select a pending order and click Adjust Price in the Operation column.

    The Adjust Price page is displayed.

  5. Adjust the order price.

    • Adjust order prices.

      On the Adjust Order Price tab page, a partner can enter a Discount to adjust the order price.

    • Adjust resource prices.

      On the Adjust Resource Price tab page, a partner can enter a Discount Amount to adjust the price of a specific resource.

    • The discount for an order is the sum of the discounts for each order item.
    • The discount for an order is proportionally converted to discounts for applicable products.
    • The maximum discount is the maximum amount that a partner can give to a customer.

  6. Click OK.

    The message is displayed indicating that the order price is adjusted.

    If partners have enabled the verification code function, a verification code is required to verify the identity.

Other Operations

You can view price adjustment records for other orders.