Help Center/ Partner Center/ User Guide/
Updated on 2023-11-15 GMT+08:00
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Repayment

Repayment

After you set the budget for your customer and the customer purchase products and services on Huawei Cloud, Huawei Cloud will generate and send you the bill and deducts the fee from your account balance to repay the bill. Huawei Cloud generates the bill at the fifth day of each month, and the billing cycle is one calendar month by default. If your account balance is insufficient, you can top up your account online or transfer money to repay the bill.

Precautions

If the signing entity is Huawei Services (Hong Kong) Co., Limited or Huawei (Chile) S.A., you can top up your account online to repay the bill.

Online Payment

  1. Use your partner account to log in to Huawei Cloud.
  2. In the drop-down list of your account name, click Partner Center to go to the Partner Center.
  3. In the navigation pane, click Overview.
  4. In the Amount Due area, click Repay.

    The Repay page is displayed.

    A partner can also top up the account in the Amount Due area of the Financial Information > Partner Bills page.

  5. Select Online Payment for Repayment Method, specify the amount, and click Repay.

  6. On the online payment page, specify the credit card information and click Pay.

    After the repayment is successful, the Account Statements page is displayed. You can view the top-up records and repayment records.

Bank Transfer

  1. Use your partner account to log in to Huawei Cloud.
  2. In the drop-down list of your account name, click Partner Center to go to the Partner Center.
  3. In the navigation pane, click Overview.
  4. In the Amount Due area, click Repay.

    The Repay page is displayed.

    A partner can also top up the account in the Amount Due area of the Financial Information > Partner Bills page.

  5. Click Bank Transfer for Payment Method.

    You need to submit a service ticket to Huawei after your transfer money to the standard top-up account. For details about how to submit a service ticket, see Submitting a Service Ticket.

Other Operations

  • Click Unpaid Bills. On the displayed dialog box, you can view the unpaid bills.

    Overdue bills will affect your credit on Huawei Cloud. Please make the payment timely to avoid service interruption.

  • Click Payment record. You can view the repayment records on the Account Statements page.