Help Center/ Partner Center/ User Guide/ Cloud Solution Providers/ Customer Business/ Customer Management/ Performing Resource O&M for Customers
Updated on 2024-11-26 GMT+08:00
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Performing Resource O&M for Customers

You can perform resource O&M for your customers associated in the reseller model in the Partner Center.

Prerequisites

You must obtain customer authorization before performing resource O&M for your customers.

Procedure

  1. Log in to Huawei Cloud as a cloud solution provider.
  2. In the drop-down list of your account name, click Partner Center to go to the Partner Center.
  3. On the top navigation bar, select Sales > Customer Business > Customer Management.
  4. Locate the row with the target customer associated in the reseller model and choose More > Perform O&M Operations on Customers' Behalf in the Operation column.

    Click the eye icon next to a header to show or hide the complete content in the column. The content is hidden by default. For example, you can click the eye icon next to Customer/Account Name to show or hide the complete content of customer names.

  5. In the displayed dialog box, click OK.
  6. On the console page, perform resource O&M operations as prompted.

    When you perform resource O&M on a customer's behalf, your partner account will be switched to the customer account. To switch the account back, click Switch Role.

Parent topic: Customer Management