Disassociating from a Customer

A partner can disassociate from its associated customers.

Notes:

1. Any problems arising out of the disassociation shall be resolved by you and your customers. Huawei Cloud shall not be held accountable for any consequences.

2. After disassociation, the settlement between you and your customers shall be negotiated and determined by both of you.

3. A customer account is not allowed to submit multiple disassociation applications within three months.

Procedure

Use your partner account to log in to Huawei Cloud.
In the drop-down list of your account name, click Partner Center to go to the Partner Center.

On the top navigation bar, select Sales > Customer Business > Customer Management.
In the customer list, select a customer and choose More > Disassociate in the Operation column.

Click the eye icon next to a header to show or hide the complete content in the column. The content is hidden by default. For example, you can click the eye icon next to Customer/Account Name to show or hide the complete content of customer names.
On the displayed page, select I understand the preceding statement and confirm to disassociate from the partner account, and click Disassociate.
In the displayed dialog box, enter the reason, obtain and enter the verification code, and click OK.
A message is displayed indicating that the operation is successful.