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- Function Overview
- Service Overview
- Getting Started
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User Guide(Administrator)
- Dashboard
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Desktop Management
- Managing Desktops
- Viewing Desktops That Fail to Be Created
- Modifying Specifications
- Recomposing a System Disk
- Adding a Disk
- Expanding the Disk Capacity
- Deleting a Disk
- Managing Tags
- Converting a Desktop to an Image
- Configuring a Desktop Network
- Changing the Desktop Billing Mode (from Pay-per-Use to Yearly/Monthly)
- Renewing a Yearly/Monthly-Billed Desktop
- Unsubscribing from a Desktop
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Desktop Pool Management
- Managing Desktop Pools
- Viewing Desktops That Fail to Be Created in the Desktop Pool
- Modifying Specifications
- Adding a Desktop to a Desktop Pool
- Recomposing a System Disk
- Adding Disks
- Expanding the Disk Capacity
- Deleting Disks
- Creating an Image
- Adding Users or User Groups
- Removing Users or User Groups
- Renewing a Yearly/Monthly-Billed Desktop Pool
- Unsubscribing from a Desktop Pool
- Users
- User Groups
- Policy Management
- OU Management
- User Login Records
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Tenant Configuration
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Basic Configuration
- Configuring an AD Domain
- Configuring AD Domain Certificate Authentication
- Changing the Domain Administrator Password
- Modifying Domain Configurations
- Changing the Internet Access Mode
- Changing the Service Subnet
- Changing the Internet Access Port
- Canceling a Service
- Reactivating a Service
- Configuring Multi-Factor Authentication
- Configuring Whether to Block Notification Emails for Desktop Unsubscription or Deletion
- Multi-VPC Workspace
- Authentication Configuration
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Basic Configuration
- Internet Access Management
- Scheduled Tasks
- Application Center
- Private Images
- Permission Management
- Data Backup and Restoration
- Common Function Configuration
- Subscribing to an Event
- Change History
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User Guide(End Users)
- Getting to Know Workspace
- Introduction to Terminals
- Logging In to a Desktop Using an SC
- Logging In to a Desktop Using a TC
- Logging In to a Desktop Using a Mobile Terminal
- Desktop Assistant
- Changing the Login Password
- Forbidden Operations
- Configuring Dual-Screen Display
- Configuring Common Functions
- Change History
- Best Practices
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FAQs
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FAQs for Administrators
- What Are the Features and Advantages of Workspace?
- How Is Workspace Charged?
- How Do I Check My Quotas?
- How Do I Increase My Quotas?
- How Do I Add a Disk?
- How Do I Connect the Desktop to a Local Printer?
- How Do I Connect the Desktop to a Network Printer?
- How Do I Do If the Desktop Fails to Connect to the AD?
- Can I Change the User Authentication Mode of the Desktop?
- How do I Enable LDAPS on the AD Server?
- How do I Export the Root Certificate of an LDAPS-enabled AD server?
- What If I Fail to Purchase a Desktop?
- How Do I Do If the Functions of Purchasing a Desktop, Creating a User, Creating a Policy, and Enabling the Internet are Unavailable?
- Can I Use Private Images to Purchase Desktops?
- How Many Private Images Can Be Created on Workspace at Most?
- What Are the Network Requirements for Logging In to Desktops?
- How Do I Do If My Desktop Cannot Access the Internet?
- How Do I Configure Workspace to Access the Internet?
- How Do I Configure Workspace to Access the Enterprise Intranet?
- How Do I Enable the Internet on Other Cloud Service Pages?
- How Do I Copy Files Between a Desktop and a Local Storage Device?
- What If I Lost the Administrator Password?
- How Does an Administrator Unlock an End User Account?
- How Do I Do If an End User Fails to Log In to a Desktop?
- How Do I Back Up and Restore a Desktop?
- How Do I Do If a Message Is Displayed Indicating Duplicate Policy Names During Policy Import?
- How Do I Do If a User Cannot Be Bound to a Client Using the Dynamic Verification Code of the Previously Bound MFA Device?
- How Do I Do If the Message "Insufficient permissions for the IAM account. Security Administrator permissions required." Is Displayed When I Enable an Agency?
- How Do I Do If a User Does Not Receive an Email for Creating a Desktop or Assigning a User?
- How Do I Add Resources to or Remove Resources from an Enterprise Project After Purchasing Workspace?
- Why Can't I Start a Pay-per-Use Cloud Desktop?
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FAQs for End Users
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Desktop Usage Issues
- How Do I Do If the Desktop Freezes?
- How Do I Do If the Disk Space Is Insufficient?
- How Do I Enter the CLI Mode?
- How Do I Do If My Desktop Cannot Connect to the Internet?
- Do Cloud Desktops Support Personalized Settings?
- How Do I Take a Screenshot?
- How Do I Do If the Printer Cannot Be Used?
- What If I Can't Use Network Printers on Workspace?
- How Do I Download the Software?
- How Do I Do If Data Disks of a Windows Desktop Cannot Be Found After Recomposing the System Disk?
- What Do I Do If I Cannot Copy Files Between a Desktop and a Local Storage Device?
- How Do I Do If the Desktop Screen Cannot Be Adapted?
- How Do I Do If I Cannot Receive an Email for Creating a Desktop or Assigning a User?
- How Do I Manually Configure Time Synchronization on a Windows Desktop?
- Do Not Disable the Following Ports on Desktops and Access Network
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Login Issues
- How Do I Do If I Forget the Password?
- What If the Account Is Locked?
- What Devices Can Be Used to Log In to a Desktop?
- What If I Fail to Log in to a Desktop?
- How Do I Do If I Cannot Pass Multi-Factor Authentication?
- How Do I Do If the System Displays a Message Indicating that the Login Fails Due to Policy Restrictions?
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OS Issues
- Can I Update the Desktop OS?
- What OSs Can Run on Workspace?
- Which Software Cannot Be Uninstalled?
- Which Files Cannot Be Deleted?
- Which Software Cannot Be Upgraded?
- Which Ports Cannot Be Deleted?
- Which Commands Cannot Be Executed?
- How Do I Query the System Information?
- Is There Any Help Document for OSs?
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Desktop Usage Issues
- Change History
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FAQs for Administrators
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User Guide (Application Streaming)
- Overview
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Administrator Operation Guide
- Operation Procedure
- Logging In to the Workspace Application Streaming Console
- Enabling the Service
- Creating a User
- Applications and Images
- Server Groups
- Application Groups
- User Management
- Policy Groups
- Monitoring Analysis
- OU Management
- Application Internet Access Management
- Upgrading Protocol Components
- Scheduled Tasks
- Storage
- Tenant Configuration
- Private Images
- Configuring Personalized Data
- Subscribing to an Event
- Permissions Management
- Configuring Common Functions
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FAQs
- What Is the Relationship Between Workspace Application Streaming and Workspace?
- What Types of Applications Can Be Published?
- What Can I Do If an Application Fails to Be Published?
- How Do I Deploy a Windows AD Server?
- How Do I Deploy an RD Licensing Server?
- How Do I Configure RDS Licensing and Security Policies?
- How Do I Create a User OU on the AD Server?
- How Do I Create a User Group on the AD Server?
- How Do I Create a User on the AD Server?
- How Do I Configure Network Connection Between Workspace Application Streaming and the Windows AD?
- How Do I Log in to an APS?
- How Do I Purchase the NAT and EIP Services to Enable Cloud Applications to Be Accessed Through the Internet?
- How Do I Check My Quotas?
- How Do I Increase My Quotas?
- How Do I Do If the Application Operation Page Has Black Borders and Cannot Be Moved?
- How Do I Do If an End User Fails to Log In to a Cloud Application?
- How Do I Reset a User Password?
- How Do I Do If I Fail to Add a Computer Back to the Domain?
- How Do I Add an ECS to the Domain of an APS?
- How Do I Use the GPO Group Policy to Make a Domain User Become a Local Administrator of a PC?
- How Do I Install Sandbox Software?
- How Do I Do If There Is No Sound or the Screen Is Frozen While There Is Sound When Using Google Chrome or Bilibili Player for Video Playback?
- How Do I Do If the Window Cannot Be Dragged When the Sandbox Application Is Started?
- RD License Server Fails to Be Added to the AD domain
- Error Code 6030/6047 Reported When Accessing a Shared Desktop Application
- File Resources on the APS Cannot Be Automatically Refreshed During Workspace Application Streaming Operations
- How Do I Update or Add an Application?
- How Do I Authorize an IAM User to Use Workspace Application Streaming?
- How Do I Calculate the Number of Concurrent Sessions of a Cloud Application?
- What If I Can't Open a Cloud Application?
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Terminal User Operation Guide
- Process
- Using an Application on a Soft Client
- Using an Application on a Thin Client
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FAQs
- How Do I Do If the Cloud Application Cannot Be Used?
- How Do I Do If I Cannot View Cloud Applications on Desktops?
- How Do I Do If I Forget the Password?
- How Do I Do If the Account is Locked?
- How Do I Do If I Fail to Log In to the Client?
- How Do I Enable a Local Storage Device to Copy Files to an APS?
- How Do I Recover Important Files and Documents from the Sandbox to the Local Computer?
- How Do I Delete a Sandbox?
- How Do I Remove the Yellow Border of an Application After the Sandbox Application Is Started?
- Change History
Show all
Configuring the Desktop Data Synchronization
Scenarios
You can use AD group policies to configure folder redirection policies to save users' files and configurations to a remote storage system. When a user logs in to the system, the user can directly read personal files from the remote file system.
Constraints
The file system need to support the SMB (CIFS) protocol.
Procedure
Purchasing a file storage server
- Purchase a cloud desktop or ECS as the file storage server.
In the current project, administrators can purchase a Windows desktop with a large disk capacity or a Windows ECS as the file storage server.
- Purchase a Windows desktop with a large disk capacity by referring to Workspace Getting Started.
NOTE:
- Configure the data disk size as required. It is recommended that the data disk size be greater than 100 GB.
- Cloud desktops and cloud applications in the same project are in the same domain. You do not need to manually add them to a domain.
- Purchase an ECS by referring to ECS Getting Started and add the new ECS to the cloud application domain by referring to How Do I Add an ECS to the Domain of an APS?.
NOTE:
You are advised to purchase general computing-plus ECSs with c6.4xlarge.4 or higher specifications, prepare sufficient bandwidth, and use data disks with ultra-high I/O or extreme SSD storage types.
- Purchase a Windows desktop with a large disk capacity by referring to Workspace Getting Started.
Creating a folder redirection security group on the AD server
- Log in to the AD server and open the server manager.
- Choose Tools > Active Directory Users and Computers.
- Right-click a domain or OU and choose New > Group from the shortcut menu.
- Enter group information.
- Set a custom group name. For example, Folder Redirection User Group.
- Set Group scope to Global.
- Set Group type to Security.
- Click OK.
- Right-click the created user group and choose Properties from the shortcut menu.
- Switch to the Members tab and click Add.
- Enter the user or group to be added to the folder redirection group, click OK, and then click OK.
Creating a shared folder on the file storage server
- Create a folder (for example, Profiles) in the root directory of the data disk on the file storage server.
- Right-click the new folder and choose Share > Specific people from the shortcut menu.
- Search for the security group created in the AD server in the step 5 and add it to the share list.
- Click Share.
The generated shared directory \WKSAPP-SFS-02\Profiles is the UNC name of the shared folder.
Create a folder redirection GPO in the group policy management of the AD server.
- Open the server manager on the AD server and choose Tools > Group Policy Management. The Group Policy Management page is displayed.
- Right-click the domain or OU in which you want to create a file redirection policy, and select Create a GPO in this domain, and Link it here.
- In the displayed dialog box, enter the GPO name (for example, Folder Redirection) and click OK.
- Select the created GPO. In the right pane, choose Scope > Security Filtering. In the security filtering area, select Authenticated Users and click Remove.
- Click Add, search for the created user group, and click OK to add the user group to the list.
- Choose Delegation > Add, and enter Authenticated Users. Click OK, and then click OK again to accept the default read permission.
Configuring group policies for folder redirection GOP on the AD server
- Right-click the Folder Redirection GPO object and choose Edit from the shortcut menu. Choose User Configuration > Policies > Windows Settings > Folder Redirection on the displayed page.
- Right-click the folder to be redirected and choose Properties from the shortcut menu.
- In the Target tab page, set Setting to Basic - Redirect everyone's folders to the same location.
- Set Root Path to the UNC name of the shared folder generated in 13, for example, \\WKSAPP-SFS-02\Profiles.
- Click OK.
Testing the function of redirecting a user folder
- Log in to the computer in the domain using a user account that is configured to use the redirection folder. Then confirm the folders and configuration files that have been redirected.
If you have logged in to the computer before, open the command-line interface (CLI) and enter the following command to force the update:
gpupdate /force
- Log in to the file sharing server and check whether the corresponding folder is created in the shared directory.
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