On this page
Help Center/ TaurusDB/ Troubleshooting/ Connection Issues/ Failed to Connect to a Database as User root

Failed to Connect to a Database as User root

Updated on 2023-10-19 GMT+08:00

Scenario

A database failed to be connected using the root account.

Possible Causes

  1. View the kernel error.log to check whether any connection denial records exist.
  2. Check the root permissions. There are two root accounts. One of them is allowed to access only hosts whose IP addresses start with 192.

Solution

Contact technical support to delete the extra root account.

Feedback

Feedback

Feedback

0/500

Selected Content

Submit selected content with the feedback