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        Help Center/Migration Center/MgC Agent Usage Guide/FAQs
        Updated on 2025-11-04 GMT+08:00
        View PDF

        FAQs

          What Are the Requirements for the Server for Installing the MgC Agent?
          How Do I Run the MgC Agent in Compatibility Mode?
          What Can I Do If the MgC Agent Is Offline?
          Why Can't the MgC Agent Start After Being Installed?
          How Do I Upgrade the MgC Agent to the Latest Version?
          How Do I Uninstall the MgC Agent?
          How Do I Restart the MgC Agent?
          How Do I Check the Current MgC Agent Version?
          How Do I Obtain Run Logs of the MgC Agent on Linux?
          How Do I Fix the Error "The collector is not installed" When a Discovery Task Fails?
          How Do I Obtain the Hive Metastore Credential Files?
          What Can I Do If the Port Required by the MgC Agent Is Occupied and the Installation Fails?
          What Can I Do If AK/SK Verification Fails?
          How Do I Configure WinRM and Troubleshoot WinRM Connection Problems?
          What Do I Do If the Credential List Is Empty When I Create a Data Connection for Big Data Verification?

        Previous topic: Setting JVM Parameters for Collectors

        Next topic: What Are the Requirements for the Server for Installing the MgC Agent?

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