Why Is the Usable Memory (RAM) Less Than the Total Installed Memory on a Target Server Running 64-bit Windows?
Symptom
On a target server running 64-bit Windows, the usable memory (RAM) is much less than the installed memory. For example, the system may report that there is only 2 GB of usable memory on a target server with 32 GB of memory installed.
Possible Causes
The maximum memory is set for the target server.
Solution
- Press Win and R on the keyboard to open the Run window. Enter msconfig and click OK. The System Configuration window is displayed.
- Click the Boot tab and click Advanced options. The BOOT Advanced Options dialog box is displayed.
- Check whether Maximum memory is selected. If it is, deselect it and click OK.
- Click OK to close the system configuration window and restart the target server.
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