Help Center/ Server Migration Service/ FAQs/ Error Codes and Solutions/ SMS.6509 Incompatible File System of the Source Server
Updated on 2025-11-06 GMT+08:00

SMS.6509 Incompatible File System of the Source Server

Symptom

After the migration feasibility check was complete, you received error message "SMS.6509 Incompatible file system of the source server."

Possible Causes

There are unsupported file systems on the source server.

Solution

Check the file system types on the source server. SMS supports the following file systems:

  • Linux: Ext2, Ext3, Ext4, XFS, and VFAT are supported. Btrfs and ReiserFS are not supported.
  • Windows: NTFS is supported. FAT32 file systems on non-boot partitions are not supported.

For unsupported file systems such as ReiserFS, you can copy files to other file systems, uninstall the unsupported file systems, and then perform the migration.

If this is not possible on the source server, you can: